Business Systems Analyst III

Posted 2 Days Ago
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Durham, NC, USA
In-Office
Senior level
Healthtech • Biotech
The Role
Serve as primary IT Business Analyst for medium-to-large LIMS and lab integration projects. Lead requirements elicitation, document use cases/user stories and acceptance criteria, support Agile and Waterfall SDLCs, perform gap analysis and process/data flow diagrams, build prototypes, collaborate with developers, QA, vendors, and stakeholders, and support EDI/HL7 interfaces and LIMS data/workflows.
Summary Generated by Built In

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.


Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.

Work Schedule

This is a full‑time, exempt (salaried) position assigned to a First Shift schedule, with standard business hours of Monday through Friday, 8:00 a.m. to 5:00 p.m.  Business needs may occasionally require flexibility in work hours, including earlier, later, or additional hours, with reasonable notice provided when possible.

Responsibilities

  • Lead the elicitation of requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use case scenarios and workflow analysis.
  • Serve as a primary IT Business Analyst on medium to large complex projects.
  • Successfully engages in multiple initiatives simultaneously.
  • Able to document business requirements in Use Case and User Story format.
  • Ability to support both Agile Scrum, Waterfall SDLC, AIDLC
  • Experienced with writing requirement Acceptance Criteria
  • Demonstrates ability to collaborate and clearly communicate with internal stakeholders in and outside of IT on requirements, requirement efficiencies, requirement priority and delivered value.
  • Collaborate with developers and subject matter experts to analyze tradeoffs between usability and performance needs.
  • Proactively communicate and collaborate with internal stakeholders to analyze information needs, functional requirements, use cases, and user/system interface designs as required.
  • Generate GAP analysis and current and future state end to end process flows, and data flow diagrams.
  • Develop requirements specifications according to and using the defined requirement process, tools, as governed by SOP and project guidelines.  Top Team Analyst, JIRA, Confluence,
  • Generate software screen mock-up and prototypes.
  • Fosters good working relationships with all departments while managing business expectation levels.
  • Provide input into Test Plan creation and support test plan validation as required for QA. 
  • Demonstrated ability to quickly learn and effectively utilize complex Laboratory Information Management Systems (LIMS), including logging, tracking, and processing samples within Quality Assurance (QA) environments
  • Experience or familiarity with EDI transactions and HL7 file transport standards, including troubleshooting, monitoring, and supporting data interface processes.
  • Knowledge of LIMS data structures, data relationships, and workflow-driven data models, with the ability to analyze, document, and support laboratory business processes, reporting, and system integrations.
  • Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from underlying true needs.
  • Strong analytical and organizational skills.
  • Able to take full responsibility for own work.
  • Able to work independently, self-motivated.
  • Able to manage complex situations holistically.

Minimum Qualifications

  • Four or more years of experience as an IT Business Analyst in a commercial Oncology laboratory space.
  • Five or more years of experience with laboratory experience.
  • Bachelor's Degree.

Preferred Qualifications

  • Two or more years working as a Business Analyst on a large-scale Lab Information Management transformation project.

Additional Job Standards

  • May lead weekly vendor management meetings, generates weekly vendor report for the review of vendor tickets for status and action to resolve.
  • May participate in vendor release scheduling and planning of Software hot fixes, System File build and Configuration synchs between LCA IT supported environments: SB, Dev, QA, Production.
  • Takes point to review IT Central production tickets, assess for root cause analysis, and redirect as needed to correct teams.

Labcorp IT is actively searching for an experienced Business Analyst III who will leverage their communication skills and software development lifecycle knowledge to provide guidance in development of business solutions within the advancing healthcare industry. The candidate will be challenged with cutting-edge technologies. The role will include complex business integrations, eliciting requirements and implementing secure and high-performance services to be consumed by various devices and applications across the organization.  If you are interested in growing your technical skills while utilizing your experiences to help drive business solutions for complex scientific advances; this is the ideal job for you.

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on 7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here. 


Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. 


We encourage all to apply

If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.


Skills Required

  • Four or more years as an IT Business Analyst in a commercial Oncology laboratory space
  • Five or more years of laboratory experience
  • Bachelor's Degree
  • Demonstrated ability to learn and utilize complex Laboratory Information Management Systems (LIMS)
  • Experience or familiarity with EDI transactions and HL7 file transport standards
  • Experience with requirements tools: Top Team Analyst, JIRA, Confluence
  • Ability to document business requirements in Use Case and User Story format and write acceptance criteria
  • Experience supporting Agile Scrum, Waterfall SDLC, and AIDLC
  • Ability to generate GAP analysis, current and future state process flows, and data flow diagrams
  • Provide input into test plan creation and support test plan validation for QA
  • Strong analytical and organizational skills; ability to work independently and manage complex situations
  • Two or more years working as a Business Analyst on a large-scale LIMS transformation project
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The Company
HQ: Burlington, NC
19,796 Employees
Year Founded: 1978

What We Do

We believe in harnessing science for human good. And so we work day and night, around the world, to deliver answers for all your health questions—whether you’re a provider, drug developer, hospital, medical researcher or patient. That means everything from advancing diagnostic testing to helping launch new drugs, to offering new perspectives through data - all drawing from a deep well of scientific expertise. So when you need trusted information to make clear, confident health decisions, consider us your source.

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