Business Systems Analyst II

Inside the Role

Act as liaison between business stakeholders and IT, enabling the successful delivery of optimized solution by translating business needs into actionable insights and requirements. Drives evaluation of new technologies and process improvements, ensures alignment across stakeholders, and supports effective decision-making through clear communication, structured analysis, and KPI-driven performance tracking, while maintaining governance standards through monitoring and reporting.

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

Position offers a starting salary range of $78,000 – $100,000 USD

Pay offered dependent on knowledge, skills, and experience.

Benefits include annual bonus program; 401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age; starting at 4 weeks paid vacation; 13+ calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive healthcare plans and wellness programs; onsite fitness (at some locations); tuition assistance and volunteer paid time off; short-term and long-term disability plans.

What You Drive At DTNA

• Act as a liaison between business units and IT development teams to support the development, implementation, and enhancement of systems.
• Gather, analyze, and document business requirements, translating them into clear Business Requirements Documents (BRDs) aligned with project objectives.
• Evaluate new applications, IT developments, and evolving business needs to recommend appropriate system solutions or enhancements.
• Collaborate with stakeholders to ensure requirements clarity, scope alignment, and delivery readiness.
• Prepare and deliver communications and presentations on system enhancements, alternatives, and project updates.
• Develop and maintain department KPIs and performance dashboards to track progress, drive insights, and support data-driven decision-making.
• Support governance processes through compliance monitoring, reporting, and effective stakeholder coordination.

Knowledge You Should Bring

• Requires a Batchelor's Degree
• Typically requires 2-4 years of relevant experience or 6 years experience in lieu of degree
• 2-4 Years of working Project Management experience
• Requires working knowledge and professional experience in business analysis or systems analysis
• Strong problem-solving and critical-thinking abilities
• Ability to work independently and collaboratively in a team environment
• Excellent communication and interpersonal skills

Exceptional Candidates Might

• Basic ERP/PTSI knowledge
• Microsoft Tools

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)-

Detroit, MI US. Relocation assistance is not available for this position.

Schedule Type:

Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.

At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we’re building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA’s legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future – building a cleaner, safer and more efficient tomorrow for all.

That is what we are working toward - for all who keep the world moving.

Additional Information

• This position is not open for Visa sponsorship or to existing Visa holders
• Applicants must be legally authorized to work permanently in the country the position is located in at the time of application
• Final candidate must successfully complete a criminal background check
• Final candidate may be required to successfully complete a pre-employment drug screen
• Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
• EEO - Disabled/Veterans

Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.