EDUCATION
- Bachelor’s degree in Business, Computer Science, Healthcare Management or related field with demonstrated college coursework and projects (i.e. internship which utilized critical thinking and analysis skills). In lieu of degree, five (5) years' business process analysis, data analysis or systems analysis experience with a complex system technology will be considered.
EXPERIENCE & KNOWLEDGE
- Data testing and/or software application testing experience preferred.
ESSENTIAL ABILITIES
- Ability to build collaborative relationships.
- Ability to interpret complex documentation.
- Ability to use query tools.
LOCATION
This is a hybrid role in our Little Rock, AR, location, requiring a minimum of three days in office weekly.
Skills• Critical Thinking • Decision Making • Elicitation • Interpersonal Communication • Microsoft Office • Multitasking • Oral Communications • Problem Sensitivity • Relationship Building • Results Interpretation • Structured Query Language (SQL) • Workload Prioritization • Written CommunicationResponsibilities• Assists with developing test scripts, executing test plans and maintaining test cases to assess system functionality and ensure user acceptance testing. • Collaborates with various internal departments, external customers, and leadership to obtain cross functional team consensus on the interpretation of business requirements and needs. • Conducts training of new procedures, system modifications and system releases upon request. • Configure system through the use of logic statements and devises effective solutions to problems and new opportunities. • Develops enterprise business solution system requirement documents and technical specification documents for applications, which may be used to assist user groups with the development and delivery of training programs or presentations. • Identifies and executes improvement initiatives related to testing. • Integrates data from multiple data sources or functional areas, ensures data accuracy and integrity, and updates data to develop statistics and design methodologies used for decision making and new business initiatives. • Peforms other duties as assigned. • Performs root-cause analysis and audits to verify workflow and identify process improvements and confers with internal and external customers to identify system requirements. • Prepares reports or data delivery by analyzing and summarizing the information and trends to make recommendations regarding system changes. • Provides detailed documentation of system errors with an explanation of error, expected results and any examples needed to resolve the error utilizing the appropriate tracking method for the assigned system. • Serves as a technical resource to guide the research, design, development, testing, documentation, implementation, maintenance, and evaluation of new enterprise business solution systems and enhancement of existing systems to meet business needs.CertificationsHiring Range$54,540.00 - $69,170.00Security Requirements
This position is identified as level three (3). This position must ensure the security and confidentiality of records and information to prevent substantial harm, embarrassment, inconvenience, or unfairness to any individual on whom information is maintained. The integrity of information must be maintained as outlined in the company Administrative Manual.
Segregation of DutiesSegregation of duties will be used to ensure that errors or irregularities are prevented or detected on a timely basis by employees in the normal course of business. This position must adhere to the segregation of duties guidelines in the Administrative Manual.
Employment TypeRegularADA Requirements
2.1 General Office Worker, Semi-Active, Campus Travel - Someone who normally works in an office setting or remotely, periodically has lifting and carrying requirements up to 40 lbs and routinely travels for work within walking distance of location of primary work assignment as essential functions of the job.
Skills Required
- Bachelor's degree in Business, Computer Science, Healthcare Management, or a related field
- Demonstrated college coursework or projects, such as an internship, using critical thinking and analysis skills
- Alternatively, five years of business process analysis, data analysis, or systems analysis experience with complex system technology
- Data testing and/or software application testing experience
- Ability to build collaborative relationships
- Ability to interpret complex documentation
- Ability to use query tools
- Structured Query Language experience
Arkansas Blue Cross and Blue Shield Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Arkansas Blue Cross and Blue Shield and has not been reviewed or approved by Arkansas Blue Cross and Blue Shield.
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Healthcare Strength — Health coverage is described as broad and employer-subsidized, including an almost fully paid employee-only high-deductible plan and company-paid life and disability coverage. Wellness incentives and supportive programs are also cited as part of the health-focused offering.
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Affordable Benefits — Benefit costs for employee-only medical coverage are described as minimal on at least one plan, and company-paid protections reduce out-of-pocket spending. Feedback suggests these cost offsets materially increase the value of total rewards.
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Retirement Support — Retirement benefits include company 401(k) contributions and related programs that strengthen long-term financial security. These elements are positioned as notable parts of the overall package.
Arkansas Blue Cross and Blue Shield Insights
What We Do
Arkansas Blue Cross and Blue Shield provides reliable insurance plans to Arkansans while being a valuable community partner. We live here, work here and raise our families here – we are dedicated to Arkansas and to you. We work hard to improve the health, financial security and peace of mind to the members and communities we serve. Arkansas Blue Cross and Blue Shield is an Independent Licensee of the Blue Cross and Blue Shield Association.
