Business System Analyst (SCM System Support) -Bilingual (English/Korean)

Posted 2 Days Ago
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Plano, TX, USA
In-Office
90K-100K Annually
Senior level
Information Technology • Professional Services
The Role
Supports SCM systems as the first point of contact for users, analyzing forecasting, allocation, channel, and inventory data. Maintains data integrity and interfaces between systems, monitors irregularities, validates new functionality, trains users, documents requirements, and communicates business needs to development teams in Korea. The role also provides technical troubleshooting and advisory support to maintain business continuity.
Summary Generated by Built In
Company Description

For More Open Positions Visit us at:
http://recruiting.woongjininc.com/

Our Mission

WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.

Benefits

  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • 401(k)
  • Paid Sick hours

Job Description

A specialist to support SCM systems by communicating with business users, Headquarters in Korea and reviewing SCM-related data in NERP/Web Systems with fundamental knowledge of SCM processes, database structure and system interfaces.

Responsibilities:

The role will primarily act as the first point of contact for SCM system-related inquiries, resolve administrative problems by analyzing information such as Forecast, Allocation, Channel Data (Sell-Out, Inventory), and other SCM information, and also ensure data integrity between SCM systems.

Attends meetings with business users, summarizes meeting notes, and communicates with dev team in Headquarters in Korea to deliver business needs and requirements to enhance business operation processes

Validates new features and functionalities implemented in SCM systems, trains users, and provides feedback to the HQ dev team

Maintains data interfaces between SCM systems, and provides continuity of work operations to business by monitoring and discovering irregularities. Responsibilities cover the entire SCM system operations and provide technical and advisory resources to resolve problems and expedite support requests.

 

Qualifications

  • Able to analyze SCM related processes, data and understand data interfaces between multiple systems
  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
  • 5+ years of functional experience in Supply Chain Management area (Forecasting, RTF, and Allocation) is a plus
  • Advanced Planning system experience is a plus.
  • BS/BA or higher in information management-related field.

     

Special Skills:

  • Goal-oriented and self-motivated.
  • Bilingual (Korean) required
  • Candidate can use Gen AI such as Claude Chat, Cowork - plus
  • Candidate must have the ability to work independently or within a team environment.
  • Ability to multi-task and deliver high-quality work under tight deadlines is essential.
  • Ability to work in a fast-paced environment is required.

Additional Information

All your information will be kept confidential according to EEO guidelines.

 *** NO C2C ***

Skills Required

  • Ability to analyze SCM processes, data, and interfaces between multiple systems
  • Strong analytical skills and attention to detail and accuracy
  • 5+ years of functional experience in Supply Chain Management, including forecasting, RTF, and allocation
  • Experience with Advanced Planning systems
  • Bachelor's degree or higher in an information management-related field
  • Bilingual English and Korean proficiency
  • Ability to work independently or within a team environment
  • Ability to multitask and deliver high-quality work under tight deadlines
  • Ability to work in a fast-paced environment
  • Experience using generative AI tools such as Claude or Cowork
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The Company
HQ: Buena Park, CA
24 Employees
Year Founded: 1976

What We Do

Woongjin Inc. is a Korean based company in the US providing unique IT Consulting and Recruiting/Staffing services.

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