Business System Analyst 2

Posted 3 Hours Ago
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Lisbon, PRT
In-Office
Mid level
Healthtech
The Role
Provide functional and systems support for the InventoryIQ platform and IT Asset Management processes. Gather and document requirements, translate them into JIRA-ready user stories, support integrations and data reconciliation across enterprise systems, troubleshoot issues, develop and validate reports/dashboards (e.g., Spotfire), and identify automation opportunities while collaborating with stakeholders and technical teams.
Summary Generated by Built In

Job Overview
Under general supervision, provides functional and systems support for InventoryIQ platform, contributing to development, enhancement, and stabilization of business systems that support IT Asset Management (ITAM), data integration, reporting, and process automation. The role ensures effective planning, reporting, analytics, and seamless integration across enterprise systems .

Functional Support & Enhancement

    Analyze and support InventoryIQ application workflows, ensuring business continuity and system stability.
    Drive enhancements aligned with asset lifecycle management, data governance, and reporting requirements.
    Work closely with business stakeholders to gather, analyze, and document requirements for InventoryIQ and integrated systems.
    Translate business needs into functional specifications, user stories, and acceptance criteria (JIRA-ready).
    Support integration of data across multiple enterprise systems.
    Ensure data consistency, quality, and reconciliation across platforms.
    Troubleshoot system issues, data discrepancies, and logic gaps in InventoryIQ workflows.
    Work with technical teams to resolve defects and optimize system performance.
    Support development and validation of reports/dashboarding (e.g., Spotfire or analytics tools).
    Ensure accurate data is available for operational reporting and decision-making.
    Identify opportunities to automate manual processes and improve operational efficiency.
    Contribute to continuous improvement initiatives within InventoryIQ ecosystem.
    Act as a bridge between business users, technical teams, and data teams.
    Provide functional guidance and support to junior analysts or team members when required.
    Understand the business implications of system changes, ensuring minimal disruption and maximum value realization.

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com.

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes. Likewise, as part of this culture, IQVIA is committed to ensuring effective equality between women and men, integrating it as a strategic principle in its corporate and human resources policies.

Skills Required

  • Experience with InventoryIQ platform
  • Knowledge of IT Asset Management (ITAM) processes and asset lifecycle management
  • Ability to gather, analyze, and document business requirements and produce functional specifications
  • Ability to translate requirements into user stories and acceptance criteria (JIRA-ready)
  • Experience with data integration, data reconciliation, and ensuring data quality across systems
  • Experience developing and validating reports/dashboards (e.g., Spotfire or similar analytics tools)
  • Troubleshooting and defect resolution skills for enterprise business systems
  • Ability to collaborate with business stakeholders, technical teams, and data teams

IQVIA Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IQVIA and has not been reviewed or approved by IQVIA.

  • Healthcare Strength Healthcare coverage is positioned as comprehensive, spanning medical/dental/vision plus programs like telemedicine, EAP resources, and additional insurance options. Feedback suggests the health offering is a meaningful part of the overall rewards package, though details can vary by location and plan design.
  • Retirement Support Retirement benefits include an employer match structure that supports employee contributions through a defined formula. This adds steady long-term value to total rewards beyond base salary.
  • Leave & Time Off Breadth Time off offerings include vacation/paid time off, holidays, and flexibility themes, with some roles described as having discretionary or unlimited time-off models. This can make the package feel more attractive even when cash compensation is viewed as only mid-range.

IQVIA Insights

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The Company
HQ: Durham, NC
61,500 Employees
Year Founded: 2016

What We Do

IQVIA (NYSE:IQV) is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise. IQVIA Connected Intelligence™ delivers powerful insights with speed and agility — enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients. With approximately 70,000 employees, IQVIA conducts operations in more than 100 countries. To learn more, visit www.iqvia.com.

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