Business Support Specialist

Posted One Month Ago
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Venlo, NLD
In-Office
31K-50K Annually
Entry level
Digital Media • Marketing Tech
The Role
Optimize and standardize automated warehouse processes, translate customer requirements into logistics solutions, and implement, test, and improve operational and SAP system processes. Support logistics concept development, project planning, cross-location process rollouts in Venlo and the UK, and Account Managers through reporting and process-performance insights.
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Job Description

Venlo | €2.607 – €4.164 | 40 hours

Take your next career step with us as a Business Support Specialist and develop professionally and personally with a steep learning curve. At our location in Venlo, you will further advance the High-tech division and experience the exciting world of our international supply chain solutions, first hand. Become part of an innovative and dynamic company that sees quality and performance as key factors for success.

In this role, you will focus on optimizing and standardizing warehouse processes for a highly automated client. You translate customer requirements into practical and efficient logistics solutions, while taking feasibility, costs, available information and potential risks into account. You are responsible for implementing, optimizing and testing these processes both operationally and systematically within SAP.

You will also contribute to the development and optimization of logistics concepts and translate these into concrete project plans. By analyzing customer requirements, you are able to distinguish key priorities from secondary issues and turn them into effective solutions.

 

YOUR TASKS

Key responsibilities also include:

  • Set up and optimize processes for warehouse locations, with a strong focus on standardization and automation;
  • Implement, test and continuously improve operational and system processes within SAP;
  • Implement proven system optimizations across the client’s warehouse locations in Venlo and the UK, ensuring a consistent approach;
  • Support Account Managers with a unified customer approach, including reporting and insights on process performance and improvements.

 

WHAT’S IN IT FOR YOU

Experience matters. But at Arvato, your development doesn’t stop. In this role, you’ll work in an international, data-driven supply chain environment where technology, customer impact, and ownership are central.

Through our extensive learning center and targeted training programs, you’ll have the opportunity to further develop yourself, both professionally and personally.

We offer:

  • A gross monthly salary between €2.607 and €4.164 based on 40 hours, depending on your experience;
  • 25 vacation days based on a 40-hour workweek;
  • Additional leave options: buy up to one extra week of vacation and receive 3 additional “non-sick” leave days;
  • A company laptop and mobile phone, also available for personal use;
  • An attractive pension scheme;
  • Travel allowance;
  • Employee Benefits @ Work (discounts on various products and services);
  • Discounts on your gym membership and bike plan;
  • An international, informal, and entrepreneurial work environment.

For this position, it is necessary that you have the legal right to work in the Netherlands at the time of applying.

 

YOUR PROFILE

  • Bachelor's degree or relevant work experience in Logistics, Supply Chain Management, or related field preferred;
  • Proven experience with SAP, affinity with IT / ERP / WMS systems;
  • You have strong analytical skills that help you explore logistics, engineering and automation solutions;
  • You have advanced experience with MS Office;
  • You have experience with project management methods such as PRINCE2 and lean principles, and understand the structure of a project plan;
  • Excellent communication skills in English.

 

WHAT’S NEXT

Our process is fast and straightforward:

  • Phone interview with the recruiter;
  • First interview on-site;
  • Second interview on-site;
  • Feedback within 48 hours.

Arvato is an equal opportunity employer. We assess candidates based on talent and motivation.

Job seekers should beware of unsolicited emails from anyone claiming to be a recruiter from Arvato, as job scams are becoming more common. These emails are intended to deceive potential applicants to provide personal information that may be used for criminal purposes.

Skills Required

  • Bachelor's degree or relevant work experience in Logistics, Supply Chain Management, or a related field
  • Proven experience with SAP
  • Affinity with IT, ERP, or WMS systems
  • Strong analytical skills for evaluating logistics, engineering, and automation solutions
  • Advanced experience with Microsoft Office
  • Experience with project management methods such as PRINCE2 and lean principles
  • Understanding of project plan structure
  • Excellent English communication skills
  • Legal right to work in the Netherlands at the time of application
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The Company
HQ: Gütersloh
16,426 Employees

What We Do

Bertelsmann is a media, services and education company that operates in about 50 countries around the world. It includes the entertainment group RTL Group, the trade book publisher Penguin Random House, the music company BMG, the service provider Arvato Group, Bertelsmann Marketing Services, the Bertelsmann Education Group and Bertelsmann Investments, an international network of funds. The company has 165,000 employees worldwide and generated revenues of €20.2 billion in the 2022 financial year. Bertelsmann stands for creativity and entrepreneurship. This combination promotes first-class media content and innovative service solutions that inspire customers around the world. Bertelsmann aspires to achieve climate neutrality by 2030.

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