Business Support Representative

Posted 2 Days Ago
Be an Early Applicant
South Deerfield, MA, USA
In-Office
Junior
Healthtech • Biotech • Manufacturing
The Role
Support Planning and Product Supply by analyzing sales order and inventory data, entering SAP sample orders, maintaining master data, coordinating communications across regions, and supporting reporting, rebate entry, dispute resolution, and monthly health checks.
Summary Generated by Built In

We are Covestro. We are curious. We are courageous. We are colorful. We refine chemical material solutions with game-changing products. Let us empower you to push boundaries. Join us and our 18,000 colleagues now and together we will make the world a brighter place.  

This position will support the analysis and assessment of data within PSM and effectively communicate that information to necessary parties (i.e. Order Management, Commercial). This position will be involved with and serve as a back-up business support point and will provide back-up coverage for critical off SAP sample fulfillment.

 

Major Tasks and Responsibilities

  • Support the analysis and assessment of data within Planning and Product Supply (PPS) and effectively communicate that information to necessary parties (i.e., Order Management, Commercial).
  • Support PPS analysis, assessment and reporting of necessary information related to sales orders (including supply issues, lead time issues, late order availability, etc.)
  • SAP sample order entry to support internal production trials for Innovation Team & replenish SDF off SAP sample inventory.  This can include working with master data to create material numbers, update JTS, extend material numbers and reviewing production status 
  • Support Safety Stock and inventory review as well as forecast and release analysis-Support all regional communications; Facilitate communications and support questions from other regions OM / CO colleagues regarding NA SF lead times, expedites, date management and other related topics
  • Hypercare Export orders for proper date maintenance and order changes
  • Coordination of data for daily PPS meeting (incoming orders, expedites, etc.). Maintain shared file on Teams
  • Support monthly health checks on sales order for date maintenance issues
  • Act as back up for rebate management
  • Coordinating dispute resolution
  • Ensuring master data properly set up for new incoming orders, following up on proper lead time is being managed by MD, OM and CO
  • Support CO on entering approved Debits/credits for customers
  • Attend MRB and Accounts receivable meetings for material/customer issues and work with P&T and planning as needed

Basic Qualifications:

  • Bachelor’s degree with 1+ years of relevant experience; OR Associate’s degree with 4+ years of relevant experience; OR High School diploma with 8+ years of relevant experience

Preferred Qualifications:

  • 3+ years SAP experience, preferably in OM / Supply Chain role
  • Experience in Supply Chain Function / Order Management

Knowledge and Skills:

  • Strong job performance in all areas with increasing role responsibility
  • Strong knowledge of order management, logistics, product planning, customer relationships
  • Proficient data collecting skills, analytical skills and ability to present / report data clearly and concisely
  • Experience working with forecasts, safety stock, inventory allocation
#LI-Hybrid

YOUR APPLICATION

Are you as curious, courageous and colorful as we are? If so, we can offer you an exciting career opportunity. We look forward to receiving your application and resume. Become part of our team - apply now!

Equal Employment Opportunity: Hiring and advancement are based on job-related requirements and on an individual's qualifications to perform a job. All aspects of employment are carried out free of discrimination or harassment based on race, color, religion, sex (including pregnancy), national origin, age, disabilities, genetic information, veteran status, sexual orientation, gender identity/gender expression or any unlawful criterion, existing under applicable federal, state, or local law.

Contact Us

Info-Hotline: +1 844-522-6775

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access this site as a result of your disability. To make a request, please call (412) 413-2736.

Skills Required

  • Bachelor's degree with 1+ years of relevant experience; OR Associate's degree with 4+ years; OR High School diploma with 8+ years of relevant experience
  • Proficient data collection and analytical skills with ability to present and report data clearly and concisely
  • Strong knowledge of order management, logistics, product planning, and customer relationship management
  • Experience working with forecasts, safety stock, and inventory allocation
  • SAP experience (preferred: 3+ years, OM / Supply Chain role)
  • Experience in Supply Chain Function / Order Management

Covestro Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Covestro and has not been reviewed or approved by Covestro.

  • Fair & Transparent Compensation The company publicly commits to pay equity and a transparent compensation structure, signaling consistency across roles and levels. Competitive pay for manufacturing, engineering, and operations is frequently highlighted alongside solid benefits.
  • Retirement Support U.S. offerings include a 401(k) with company matching and additional retirement contributions, plus an employee stock purchase program. The retirement setup is repeatedly described as especially strong, with examples of automatic contributions and generous matching.
  • Leave & Time Off Breadth Paid time off and holiday observance are standard, complemented by two paid volunteer days in the U.S. Supplemental parental leave and adoption assistance add depth to family support.

Covestro Insights

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The Company
Leverkusen,
10,247 Employees
Year Founded: 2015

What We Do

Covestro is one of the world’s leading manufacturers of high-quality polymer materials and their components. With its innovative products, processes and methods, the company helps enhance sustainability and the quality of life in many areas. Covestro supplies customers around the world in key industries such as mobility, building and living, as well as the electrical and electronics sector. In addition, polymers from Covestro are also used in sectors such as sports and leisure, cosmetics and health, as well as in the chemical industry itself. The company is committed to becoming fully circular and is striving to become climate neutral by 2035 (scope 1, 2 and 3). Covestro generated sales of EUR 14.4 billion in fiscal 2023. At the end of 2023, the company had 48 production sites worldwide and employed approximately 17,500 people (calculated as full-time equivalents). Data protection information: https://www.covestro.com/en/social-media-privacy-statements

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