Business Support Partner

Additional Locations:  N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

Boston Scientific transforms lives through innovative medical solutions that improve the health of more than 30 million patients around the world each year.

We’re at the forefront of the medical device industry – leading, evolving it to address unmet and emerging needs in healthcare.

Our culture powers our performance and we turn our shared vision into value with the contribution of our 36.000 colleagues around the world.

Business Support Partner with German

(maternity cover)

Starting your career with us gives you the opportunity to join a leader in the medical devices industry while having the opportunity to develop the experiences you need to grow both personally and professionally. Submit your application and take the first step towards a meaningful career.

About the role

The primary focus is delivering high level cross-divisional and cross-country service and superior customer satisfaction to Sales & Marketing organizations. Central team within the Center of Excellence serves as a point of contact for the business, internal customers, agencies, and other functions by providing coordination, execution and administrative support in the assigned functional area, in order to relieve the sales teams of administrative details and to create efficiency, process consistency and alignment across Europe always in compliance with internal policies, guidelines and procedures. The role has no or limited interactions with HCPs.

Your Responsibilities:

• Processing Sales & Marketing Requests for selected Healthcare Professionals’ interactions, events, and activities in the Internal system.
• Keeping close relation and communication with key stakeholders to provide the best possible service
• Internal knowledge database maintenance
• Being a point of contact for selected countries´ Sales & Mkt teams and local PCO (Country MedTech Orgs), preferred vendors and conference organizers, providing information, answering queries related to established policies and procedures. Directing people to the appropriate resource
• Managing various tasks to make sure agreed leadtimes and KPIs are met
• Taking care of the overall process flow to make sure teams in collaboration follow agreed deadlines and procedures
• Ensuring awareness and compliance with applicable standard operating procedures to meet, comply and champion all quality and regulatory commitments
• Providing support/guidance, training within the Team and collaborating with Business Support team members when needed
• Developing internal documents and administrative procedures when needed
• Proposing and implementing process enhancements

What are we looking for in you?

• Experience in a similar role in Shared Services/BPO or in the administrative department is preferred
• Fluent German and English;
• Microsoft Office (Outlook, PowerPoint, Word, Excel) knowledge & digital tools will be valued. Meeting and event, planning & organization, experience will be a plus. Confidentiality
• Highly organized (prioritize and time management), high attention to detail, accurate,
• Process-orientation and process improvement mindset

We Offer:

• Fixed-term contract (at least 1-year)
• Hybrid working mode – 3 days in the office
• Working in the international, innovative environment and highly innovative products
• Diverse culture with a focus on personal development and continuous improvement
• Well-designed & effective trainings plans
•  A competitive compensation and benefits package
• Working in an international environment
• Possibility to make an impact
• Fast Growing and innovative environment
• Language courses
• Free and confidential counselling support/program (Psychological, Financial, Legal)
• Parental leave policy
• Medical Care (Premium Package)
• Life insurance
• Lunch Card (Edenred)
• Multisport/ Sport&cultue card

We consider each application with care. Send us your resume today!

We, Boston Scientific, are an equal employment opportunity employer. We do not and will not make any personnel decisions (like recruiting, hiring, job assignments, and promotions) based on a person’s age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Requisition ID: 629855

Boston Scientific transforms lives through innovative medical technologies that improve the health of patients around the world. As a global medical technology leader for more than 45 years, we advance science for life by providing a broad range of high-performance solutions that address unmet patient needs and reduce the cost of healthcare. Our portfolio of devices and therapies helps physicians diagnose and treat complex cardiovascular, respiratory, digestive, oncological, neurological and urological diseases and conditions. Learn more at www.bostonscientific.com and follow us on LinkedIn.