Business Support Officer

Reposted 2 Days Ago
Be an Early Applicant
Cairns, Queensland, AUS
In-Office
32K-34K Hourly
Entry level
Other
The Role
Provide administrative and operational support to specialist doctors, act as first point of contact for patients and families, manage phone and in-person enquiries, perform clerical and computer-based tasks, rotate early/late shifts, maintain confidentiality and attention to detail in a fast-paced hospital environment.
Summary Generated by Built In
Company Description

Ramsay provides high quality healthcare to millions of people each year through a network of hospitals, clinics and services in Australia, Europe and the United Kingdom. The Hospital is owned and operated by Ramsay Health Care.

Cairns Private Hospital in tropical Cairns in far north Queensland, Australia, is a modern, well-equipped facility which offers a comprehensive range of medical and allied services. Situated only 150 metres back from the Cairns Esplanade, the Hospital is easy walking distance from the heart of the tourist mecca of Cairns. 

Cairns Private Hospital is now hiring!

Job Description

As a Business Support Officer, you are responsible for delivering high-quality admin and operational support to Specialist Doctors, ensuring the smooth functioning of the team. You will be the first point of contact for patients and their families, offering accurate and timely assistance throughout their care.

About You:

To excel in this role, you will be an enthusiastic individual with strong administrative skills, a passion for customer service, and a preference for working in a fast-paced environment.

You will also bring:

  • Demonstrated ability to deal courteously with people by telephone and in person.
  • Exceptional computer skills and general clerical experience
  • Strong customer service and communication skills
  • Ability to work in a team orientated environment.
  • Demonstrated ability to function calmly under pressure.
  • Understanding of and commitment to principles of confidentiality
  • Exceptional attention to detail & efficient computer skills.
  • Ability to use various computer applications
  • Reliable and trustworthy with a can-do attitude.
  • Ability to share a rotation of shifts EARLY & LATE (Range between 0730 and 1730 to 1800 on occasion)
  • Desirable, though not essential: AIN qualifications to support specialist doctors during minor consult procedures.

Remuneration

$32.44 - $33.83 + superannuation based on experience level and qualifications, exclusive of penalties or allowances.

What’s in it for You:

At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:

  • Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
  • Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
  • Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
  • Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
  • Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.

Why Join Ramsay:

At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:

  • Australia’s largest private hospital operator, with over 74 sites and 35,000 staff
  • A values-led workplace where you’ll be supported personally and professionally
  • A place with flexible, permanent and career-growth opportunities nationwide.

Additional Information

  • Must provide or complete a National Police Check conducted within the previous 12 months.
  • According to the role, Ramsay may require a Working-With-Children Check and proof of immunisation against infectious diseases.

Apply:

Ready to feel cared for while you care for others? Apply today and join us at Cairns Private Hospital.

All applications must be lodged online.

Applications close: 29th May 2026

Reference number: JR112084

Please Note:

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com.au.

Applications made by recruitment agencies will not be considered.

Skills Required

  • Demonstrated ability to deal courteously with people by telephone and in person
  • Exceptional computer skills and general clerical experience
  • Strong customer service and communication skills
  • Ability to work in a team oriented environment
  • Demonstrated ability to function calmly under pressure
  • Understanding of and commitment to principles of confidentiality
  • Exceptional attention to detail
  • Ability to use various computer applications
  • Reliable and trustworthy with a can-do attitude
  • Ability to share a rotation of shifts early and late (range between 0730 and 1730 to 1800 on occasion)
  • AIN qualifications to support specialist doctors during minor consult procedures
  • Provide or complete a National Police Check conducted within the previous 12 months
  • May require a Working-With-Children Check and proof of immunisation against infectious diseases
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The Company
90,000 Employees
Year Founded: 1964

What We Do

Ramsay Health Care is a leading multinational healthcare provider and hospital network operating globally. It manages a comprehensive network of private hospitals, clinics, and mental health facilities across multiple countries, including Australia and the UK. The company is dedicated to providing a wide range of high-quality integrated health services and exceptional patient care through its extensive network of medical facilities.

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