The Role
Provides administrative, office coordination, facilities, health and safety, and organisational development support for the People and Culture Team. Responsibilities include meeting coordination and minutes, DSE assessments, desk and room bookings, records management, travel and training logistics, LMS administration, supplier and landlord liaison, office access, and facilities services. The role also supports learning, development, inclusion, wellbeing, and staff engagement activities in the Reading office.
Summary Generated by Built In
The Duke of Edinburgh's Award (DofE) empowers young people to develop the skills, confidence, and resilience they need to succeed in life.
We are looking for a highly organised and proactive Business Support & Organisational Development Administrator to join our People & Culture Team. This is a varied and rewarding role that combines office administration, facilities coordination, organisational development support, and stakeholder management.
If you enjoy managing multiple priorities, providing excellent customer service, and ensuring the smooth running of office and team operations, we'd love to hear from you.
As the Business Support & Organisational Development Administrator, you will provide high-quality administrative support across the People & Culture Team, with a particular focus on Organisational Development, Health & Safety, and office coordination.
You will play a key role in ensuring the effective day-to-day operation of our Reading office while supporting learning and development activities that help our people thrive.
Key Responsibilities
Key Responsibilities
Office & Administrative Support
- Coordinate and minute Health & Safety and Staff Consultation Forum meetings.
- Manage Display Screen Equipment (DSE) risk assessments.
- Coordinate desk and meeting room bookings across the Reading office.
- Process incoming post and cheques, liaising with Finance as required.
- Respond to and record enquiries in line with DofE policies and procedures.
- Coordinate annual PAT testing and maintain Health & Safety records.
- Manage stationery requests across the organisation.
- Act as the key contact for office access and desk booking systems.
Organisational Development Support
- Provide administrative support across Learning & Development, Equity, Inclusion and Wellbeing activities.
- Coordinate training programmes, including venue bookings, travel arrangements, accommodation, and logistics.
- Support the administration and maintenance of the Learning Management System (LMS).
- Assist with organising team meetings, workshops, and events.
Facilities & Contract Management
- Coordinate hire car, hotel, and travel booking requests.
- Act as the primary point of contact with the Reading office landlord and external suppliers.
- Coordinate office access passes, cleaning arrangements, and other facilities-related services.
N.B. this is a part time position 28 hours per week, Monday to Friday. Candidates mut be able to work from the Reading office a minimum of once a week.
What we are looking for:
We are looking for someone who is enthusiastic, organised, and enjoys building positive relationships with colleagues and external stakeholders.
Essential Skills & Experience
- Strong administrative and organisational skills with the ability to manage a varied workload.
- Experience coordinating meetings, preparing agendas, and producing accurate minutes.
- Excellent diary and calendar management skills.
- Strong attention to detail and experience maintaining records, trackers, and filing systems.
- Excellent customer service and stakeholder management skills.
- Experience arranging travel, accommodation, venues, and catering.
- Ability to handle confidential information with professionalism and discretion.
- Strong IT skills, including Microsoft Word, Excel, Outlook, Teams, and PowerPoint.
- Self-motivated, proactive, and able to work independently using initiative.
Desirable
- Previous experience in office or facilities management.
- Knowledge of HR, People & Culture, Organisational Development, or Learning & Development environments.
- Experience using Learning Management Systems or training platforms.
How to apply and interview dates
If you feel excited by this role and believe you have the necessary skills and experience to become a valued team member, please go to our website and apply.
The deadline for applying for this role is: 27th September - Midnight
Interviews will take place on: WC 14th October to be held in Reading Office.
If you would like to access the application form in a different format or if you would like any assistance that might help improve your experience while completing the application, please contact us by email [email protected]
Benefits
We offer excellent staff benefits including a generous pension contribution, an employee assistance programme, healthcare cash plan and volunteer leave. Also, 25 days holiday, plus Bank Holidays and an additional 3 days paid leave between Christmas and the New Year. Buy additional annual leave, benefits discount website, death in service benefit 4 x salary, incapacity benefit, generous family leave and sick leave.
The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo an Enhanced Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.
**The geographical allowance is based on a member of staff having a home or office-based postcode within 30 miles (as the crow flies) from Charing Cross, WC2N 5HS. The allowance is 7% capped at £4,000 per annum.
The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo an Enhanced Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.
**The geographical allowance is based on a member of staff having a home or office-based postcode within 30 miles (as the crow flies) from Charing Cross, WC2N 5HS. The allowance is 7% capped at £4,000 per annum.
About
The Duke of Edinburgh’s Award is a renowned charity that empowers young people by offering life-changing programs. With a vision of Youth Without Limits, their aim is to provide over a million young individuals, particularly those facing marginalisation, the opportunity to participate in their transformative initiatives within the next five years. By supporting young people in acquiring new skills, overcoming obstacles, and building confidence and resilience, they promote personal growth and development. The organisation operates by licensing and supporting various institutions like schools, colleges, youth groups, and hospitals to run their programs. They prioritise the safety of participants and have taken necessary measures to ensure it. Additionally, The Duke of Edinburgh's Award has an Executive Leadership Team that works together to expand their provision and a team of Trustees who set the strategic direction for the charity. With an international reach in over 130 countries and territories, the DofE is part of The Duke of Edinburgh’s International Award Foundation, which aims to provide opportunities to young people globally. The history of the DofE traces back to 1956 when it was initially launched for boys. Over the years, it has evolved and now offers programs for young people aged 14 to 24, focusing on four key sections: Volunteering, Physical, Skills, and Expedition. The impact of the DofE has been astounding, with millions of young people benefiting from the program. Even during challenging times like the coronavirus pandemic, the dedication and contributions of DofE participants have been remarkable. As the UK recovers, the DofE continues to support and empower young people, playing a vital role in the national effort. With a rich history and a commitment to youth development, The Duke of Edinburgh’s Award remains a beacon of opportunity and growth for young individuals across the globe.
Skills Required
- Strong administrative and organisational skills, with the ability to manage a varied workload
- Experience coordinating meetings, preparing agendas, and producing accurate minutes
- Excellent diary and calendar management skills
- Strong attention to detail and experience maintaining records, trackers, and filing systems
- Excellent customer service and stakeholder management skills
- Experience arranging travel, accommodation, venues, and catering
- Ability to handle confidential information professionally and discreetly
- Strong IT skills, including Microsoft Word, Excel, Outlook, Teams, and PowerPoint
- Self-motivated, proactive, and able to work independently using initiative
- Previous experience in office or facilities management
- Knowledge of HR, People and Culture, Organisational Development, or Learning and Development environments
- Experience using Learning Management Systems or training platforms
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The Company
What We Do
The Duke of Edinburgh's Award (DofE) is a globally recognized youth awards program that challenges young people to develop skills, resilience, and leadership. It helps them build lifelong belief in themselves, follow their passions, and discover talents they never knew they had.
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