Business Support Officer - Data

Organisation: Leicestershire County Council

Work Location: County Hall Glenfield LE3 8RA

Salary: £28,605 - £31,029 Per annum (Pro Rata for part time) (pay Award Pending) 

Working Hours: 18 Hours 

Contract Type: Permanent

Closing Date: 27th August 2026

Interview Date(s): TBC 

About the Role

The successful applicant will be joining a team who are responsible for ensuring the timely and accurate production of statutory returns and statistical information for internal and external partners including Ofsted, DFE and YJB. The role will be vital in ensuring the capturing and maintenance of high-quality information for the department, to include addressing data quality issues, supporting training and induction of new starters, and producing clear instructions on how to use systems effectively and efficiently. Team members develop their understanding of a variety of services within the department and will have an area of responsibility which will require the post holder to work effectively with minimal supervision.

About You

To apply for this post, you must:

• NVQ 3 or Equivalent in relevant area or equivalent level of relevant experience using case management systems or similar and recognising the importance of maintaining high standards of information within those systems.
• Substantial experience in the effective use of Microsoft Office software, particularly EXCEL skills, and the ability to support others in their use and understanding of IT based systems.
• Previous experience of collection and collation of data, performing calculations and the ability to analyse and interpret data/information and present it effectively.
• Experience of working to strict timescales and meeting deadlines, with the ability to deal calmly and effectively with competing pressures.
• Organised approach to work, with the ability to address and solve problems.
• The ability to perform effectively as part of a team and to engage, motivate and direct the efforts of others towards agreed departmental objectives.
• The ability to communicate confidently and effectively, both written and verbally appropriate to the subject matter and audience.

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents.  You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.

Interested in Flexible Working?

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For more information or an informal discussion, please contact:

Yvonne Smith - Business Development Support Officer - Quality and Practice Lead

Email: [email protected] 

or

Kelly Bennion - Quality Assurance, Improvement and Practice Lead

Email - [email protected] 

How to Apply

At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally.

If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected. For tips on how to write your statement, see the How to Apply section on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. 

If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support. 

By applying for this post, you agree to our Terms and Conditions.

About Leicestershire County Council

At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone. 

Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose.

For further information on what it’s like to work for us and the benefits we offer, please refer to the following:

Our Recruitment Process
Our Organisational Values
Our Employee Benefits
Working for Us