Business Support Officer (Clinical Trial Unit)

Every institution values excellence. What matters most is why.
Griffith was created to be a different type of university. You’ll find we’re about leading research, academic excellence, and the transformative power of education. But what sets us apart is why those things matter and how you’ll achieve them.

Why? Griffith brings together exceptional minds like yours from across the globe and from all walks of life. Here, we do incredible work, questioning and challenging, always in the pursuit of excellence.

Founded in 2015 as a Core Research Facility, Griffith University’s Clinical Trial Unit is a community-focused, internationally recognised clinical trial site advancing healthcare through Phase I–IV trials. We offer GCP-aligned facilities and expert coordination services, supporting both academic and commercially funded trials across a wide range of therapeutic areas - including chronic and rare diseases, vaccines, GMOs, medical devices, and complementary medicines. 

As the Business Support Officer, you will contribute to the start-up and conduct of CTU commercial clinical trials through the provision of specialist support for clinical trial related regulatory, governance and ethics activities. The role will have responsibility for compiling essential documents and maintaining relevant clinical systems to support effective engagement and communication with sponsors, CROs, investigators regulatory bodies and university stakeholders.

As the Business Support you will:

• Provide high level administrative and business management support to senior staff to facilitate timely start-up of clinical research studies from feasibility to site initiation.
• Initiate and coordinate all ethics submissions including amendments, annual reports and safety reporting to Lead HREC, Griffith HREC/governance and other regulatory bodies as required. Draft participant information and consent form updates and provide training and support to staff on ethics submissions and processes.
• Assist Business Managers in handling the flow of information, establishing trackers and maintaining clinical systems (e.g SiteDocs, CTMS, RedCap) to support compliant and efficient study start-up and conduct of CTU clinical trials.
• Communicate effectively with commercial sponsors, vendors and clinicians during the start up to increase efficiency, meet timelines and maintain effective relationships with all internal and external stakeholders including professional organisations and the community as required.
• Undertake and coordinate the collection, verification and maintenance of essential documents (e.g. CVs, insurance, professional registration) to sponsors and CROs and draft complex correspondence and clinician contracts.
• Contribute to business processes including invoicing activities and financial tracking and assist with the review and update of clinical trial budgets and contracts.

About you
To be successful in this position, you will hold a Bachelor’s Degree or equivalent qualifications/work experience in a relevant field (e.g. health or science related field).

In addition to the above, you will demonstrate:

• Experience with clinical trial related regulatory, governance and ethics activities.
• Strong organisational skills, with the ability to effectively prioritise and manage multiple tasks.
• Excellent communication skills, and an understanding of data privacy and confidentiality.
• Strong computer skills with the ability to utilise various systems effectively.

What we can offer
This is a full-time, continuing contingent position based primarily at Griffith University’s Gold Coast location. This means the role is ongoing, but continued employment is dependent on the availability of external funding.

Griffith University’s sites are located on the lands of the Yugarabul, Yuggera, Jagera, Turrbal, Yugambeh and Kombumerri peoples.

Salary Range
The full-time equivalent base salary will be HEW Level 7 range $104,504 - $113,219 per annum + 17% superannuation. The total FTE package will be in the range $122,270 - $132,466 per annum.

As a values-led organisation, at Griffith University, we've worked hard to create a dynamic and strong organisational culture. We offer:

• Salary packaging options and corporate health discounts
• Wide range of Learning and Development opportunities 
• Support with future learning opportunities through our educational staff assistance scheme 

How to apply
At Griffith, we’re committed to providing a safe and inclusive environment for all - whoever you are and wherever you’re from. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.

Griffith University values diversity, inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. For more information please visit our Equity, Diversity and Inclusion page. Our University is committed to fostering a safe, respectful and inclusive community for all. In alignment with the National Higher Education Code to Prevent and Respond to Gender-based Violence (2025), Griffith University includes a declaration as part of the recruitment journey to uphold the values and standards of our community. Griffith University also maintains a strict zero-tolerance policy against all forms of modern slavery. For more information, please refer to Griffith’s Modern Slavery Policy.

Please submit your application online and ensure it includes the following:

• A covering letter outlining your suitability for the role (please refer to the About You section above and the position description)
• Current curriculum vitae/resume including full contact details

Applicants must have unrestricted working rights. VISA sponsorship is not available for this position.

For further information about this role, please contact Professor Evelin Tiralongo - Director, Clinical Trial Unit on [email protected].

For further application and recruitment advice, please contact Jinita Dhall, Talent Acquisition Partner on [email protected].

Closing date: Wednesday, 5 August 2026 at 9:00am AEST. All applications must be submitted online. Please allow at least 1 – 2 weeks from the closing date to expect an application update.