The Role
Coordinate all course logistics for Health, Manufacturing, and Hospitality portfolios: scheduling, vendor/material management, instructor resources, room bookings, travel, and data integrity. Collaborate with internal/external stakeholders, support process improvement, uphold policies and safety, and ensure timely course readiness.
Summary Generated by Built In
Continuing Education and Professional Studies (CEPS) at SAIT offers a wide range of programs designed to support lifelong learning, career advancement (through reskilling and upskilling) and customized talent development solutions for corporations. Join a team passionate about building lifelong learning opportunities that help people in Calgary and around the globe navigate the changing world of work.
The Opportunity
Job classification: A5904 - Administrative Assistant II
Salary range: $55,952.00 - $60,070.40. Placement within the range is typically based upon a review of skills, experience, and internal equity.
Hours per week: 40
Paid leave: 3 weeks vacation per year
Position End Date: July 21, 2028
Deadline to apply: 4:00PM, June 30, 2026
Reporting to the Manager, Delivery Services
The Business Support Coordinator is responsible for ensuring full course readiness for instructors and learners within the Health, Manufacturing, and Hospitality sectors. This role manages all logistics required for successful delivery, serving as a key representative of Delivery Services and collaborating closely with internal and external stakeholders.
The Coordinator oversees scheduling, vendor coordination, material management, instructor resources, room bookings, travel, and data integrity across systems. Success in this role is measured by the timely and accurate readiness of all courses within the assigned portfolio.
The ideal candidate is a proactive, detail‑oriented professional who can work independently while maintaining strong collaborative relationships across the organization.
How you'll contribute
- Course & Logistics Coordination
- Manage all logistics to ensure courses are fully prepared for delivery.
- Coordinate with vendors (e.g., bookstore) to ensure materials are available.
- Maintain accurate information across all systems and databases.
- Support scheduling, room bookings, instructor resources, and material readiness. Stakeholder Collaboration
- Work closely with Project Operations Managers, Product Managers, Talent Coordinators, and Advisors.
- Collaborate with internal and external partners to improve efficiency and effectiveness of Delivery Services processes.
- Provide updates, identify risks, and support workflow alignment across teams. Leadership & Process Alignment
- Uphold and reinforce departmental policies and procedures.
- Support the Manager, Delivery Services in developing administrative processes that drive efficiency.
- Contribute to continuous improvement initiatives within the department. Relationship Management
- Build and maintain strong relationships with internal and external stakeholders.
- Strategically manage workflows to ensure smooth course delivery.
- Foster collaboration, trust, and a positive working environment. General Responsibilities
- Promote a positive, service‑oriented work environment.
- Follow SAIT’s Health & Safety policies and procedures.
- Complete additional duties as assigned by leadership. Occupational Health & Safety
- Comply with SAIT’s HS&E Management System and departmental safety procedures.
- Participate in HS&E programs, including incident reporting and hazard management.
- Ensure all work aligns with Alberta’s Occupational Health and Safety Act, Regulation, and Code.
- Maintain a workplace free from violence, discrimination, and harassment.
What you bring
- Experience
- Minimum 3 years of experience in a similar coordination or administrative role.
- Experience working in high‑volume environments with shifting priorities. Skills & Competencies
- Strong organizational and time‑management skills.
- Excellent written and verbal communication.
- Critical thinking with the ability to identify gaps and propose solutions.
- High attention to detail and accuracy.
- Customer‑service mindset with strong interpersonal skills.
- Innovative, creative, and eager to learn.
- Ability to work independently and collaboratively.
- Strong relationship‑management skills. Technical Skills
- Proficiency with Microsoft Office, email, and database management.
- Experience with CRM systems (Smartsheet preferred).
- Experience with Banner 9, Destiny, and Brightspace is an asset.
- Ability to analyze and diagnose process issues and recommend improvements.
- Demonstrated administrative strength, including process management.
We sincerely thank all applicants for their interest in this opportunity. We understand how important communication is, and we are committed to following up with every candidate. Please know that each application is thoughtfully reviewed, and you will hear from us either way.
Together, we build bold futures
At SAIT, we equip you with the resources you need to shape bold futures for yourself and our communities. We offer a comprehensive package including:
- Generous time off to pursue other passions and support your wellbeing
- SAIT paid premiums for medical, dental, and vision benefits so you, and your family, are well supported
- Benefits supporting mental health and access to Greenshield + for virtual therapy at a reduced rate
- Access to a Health Spending or Taxable Spending Account
- Professional development opportunities through our Free Seat Program, tuition support, access to LinkedIn Learning and discounted Continuing Education & Professional Studies courses
- Defined Benefit pension through LAPP to help you retire with confidence
- Excellent dining options on campus
- Free access to our fitness facilities and group fitness classes
And the perks keep on coming!
About SAIT
At SAIT, we’re building bold futures. We’re a community of tenacious problem-solvers, inventive thinkers, and passionate collaborators who believe in doing work that matters.
Named one of Alberta’s Top Employers, we’re driven by a desire to create an impact in our community. If you’re looking for a place where purpose meets possibility, you’ve found it here.
We’re committed to community and belonging
Community and belonging is essential to achieving SAIT's vision to be a global leader in applied education. We encourage applications from women, Indigenous people, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Learn more about Community and Belonging at SAIT.
Skills Required
- Minimum 3 years of experience in a coordination or administrative role.
- Experience working in high-volume environments with shifting priorities.
- Strong organizational and time-management skills.
- Excellent written and verbal communication skills.
- Critical thinking with ability to identify gaps and propose solutions.
- High attention to detail and accuracy.
- Customer-service mindset with strong interpersonal skills.
- Ability to work independently and collaboratively.
- Strong relationship-management skills.
- Proficiency with Microsoft Office, email, and database management.
- Experience with CRM systems (Smartsheet preferred).
- Experience with Banner 9, Destiny, and Brightspace (asset).
- Ability to analyze process issues and recommend improvements.
- Demonstrated administrative strength, including process and workflow management.
- Knowledge of and ability to comply with HS&E Management System and Alberta Occupational Health and Safety requirements.
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The Company
What We Do
SAIT is an ICT company specializing in software development and system integration solutions. With 30 years of experience, they develop proprietary software, custom applications, and innovative RFID and blockchain solutions for traceability and digital supply chains. The company supports businesses in their digital transformation and automation projects through consulting and the implementation of advanced systems.
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