Who are we
At Knight Frank, we work responsibly in partnership to enhance people’s lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934.
In over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network.
At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors – both emerging and established – we are dedicated to meeting and exceeding their property goals.
A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.
In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart here.
About The Role
Knight Frank is looking to hire a Saturday Assistant based in our Cobham office to join our Country Business.
We are the world’s leading independent international property consultancy, headquartered in the UK, offering agency and professional advice across Commercial, Residential and Rural sectors. Established in 1896, Knight Frank now comprises a global network of over 20,000 people in 600+ Offices across 50 Territories.
Why Knight Frank?
Role:
As Saturday Assistant, you will be working alongside our exceptional Knight Frank team to provide an additional level of support to our clients in the office. You will be responsible for answering telephone calls, registering clients, welcoming clients who visit the office, chatting through details of properties whilst delivering an outstanding level of customer service and demonstrating strong local area insights. Acting as an ambassador for our global firm, you will use a personal approach to ensure our customers have a positive, valuable and seamless experience across all aspects of the viewing process.
Responsibilities:
- Be an ambassador for your office by creating a positive first impression as the first point of contact.
- Provide comprehensive and detailed feedback about on any interactions that occurred during that Saturday.
- Have the ability to identify client’s needs and generate viewings and referrals.
- Communicate fully with all concerned to ensure that sales are managed in an efficient and professional manner.
- Build and maintain goodwill, confidentiality and trust with prospective and existing clients at all times in order to foster the professional image of the Partnership.
- Confidently share local knowledge with the office and clients.
- Enhance knowledge of Knight Frank services for the purpose of cross selling to potential purchaser’s.
- Have the opportunity to perform viewings for the office during the week.
- Attend mandatory training to support this role.
Key Experience Required:
- Previous work experience in a client facing role.
- Comprehensive knowledge of Microsoft applications and basic IT skills.
- Possess excellent local knowledge.
- Good understanding of the sales process.
- Ability to proactively generate viewings.
Competitive salary
Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
Top Skills
What We Do
At Knight Frank, we build long-term relationships, which allow us to provide personalised, clear and considered advice on all areas of property, in all key markets. We believe personal interaction is a crucial part of ensuring every client is matched to the property that suits their needs best – be it commercial or residential.
Operating in locations where our clients need us to be, we provide a worldwide service that’s locally expert and globally connected.
Inspired teams naturally provide excellent and dedicated client service. Therefore, we’ve created a workplace where opinions are respected, where everyone is invited to contribute to the success of our business and where they’re rewarded for excellence. The result is that our people are more motivated, ensuring your experience with us is the best that it can be.
At Knight Frank, we value our vibrant online community and appreciate your active participation on our social channels. We strive to maintain a safe, respectful, and inclusive environment for all users. Please adhere to the following guidelines to ensure a positive experience for everyone:
- We encourage and welcome your comments and feedback, however, they should be shared in a constructive, respectful manner.
- We reserve the right to reject or remove comments that are not in keeping with our policy and to block or ban users/followers who violate this policy.
- Please treat each other with courtesy and respect. Hate speech, discrimination, or offensive content of any kind will not be tolerated.
Our moderators reserve the right to remove any content and any user who violates these guidelines that are intended to maintain a welcoming and respectful community.
Thank you for being a valued member of the Knight Frank community.
