Business Support Associate

Reposted 15 Days Ago
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Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
Hybrid
Junior
Professional Services • Financial Services
The Role
The Business Support Associate assists with administrative tasks, invoicing, client onboarding, KYC and AML documentation, and maintains the customer database in NetSuite.
Summary Generated by Built In

We are seeking a detail-oriented, meticulous, organised and proactive team player to join the Administration stream (“BST Admin”), one of the functional teams within the Business Support Team (“BST”) of Forvis Mazars Singapore

BST Admin support the internal operational processes of the Outsourcing division of Forvis Mazars Singapore, which includes Accounting, Corporate Secretarial and Payroll services. The team works closely with internal stakeholders and collaborates with Forvis Mazars offices across the region and globally to support the delivery of services to multinational clients with a presence in Singapore.

As the central coordination and administrative support function for the Outsourcing division, BST Admin manages key operational processes including client onboarding support, engagement administration, invoicing coordination and internal data management, ensuring compliance with firm policies and regulatory requirements.

This position will be based in Kuala Lumpur, Malaysia.

Key Roles & Responsibilities

  • Provide administrative and operational support to the BST in handling documentation and internal processes.
  • Support the Business Unit’s monthly invoicing process, including coordinating billing information with clients and engagement teams.
  • Prepare and draft Letters of Engagement and other engagement-related documentation for the Outsourcing division.
  • Maintain and update the client and engagement database in NetSuite, including but not limited to creating prospects, opportunities, client profiles and engagements, and ensuring the accuracy of records.
  • Coordinate and support the administration of internal training programs, including scheduling sessions, maintaining participant lists and managing training materials.
  • Maintain training records and documentation, and communicate with trainers and participants on training arrangements, including reminders and schedule updates.
  • Coordinate any changes to training schedules, including checking venue availability and updating the training plan.
  • Work closely with the team to ensure all supporting documents and administrative records are properly maintained, updated and accessible.
  • Assist with ad-hoc tasks or matters assigned by the Superior.

Job Requirement

  • Minimum Diploma in Business Administration, Accounting, Finance or a related field.
  • 2-3 years of relevant working experience would be preferred.
  • ·Proficient in Microsoft Office applications, particularly Excel and Word.
  • Meticulous and conscientious with strong attention to detail.
  • Able to work proactively and independently in a fast-paced environment.
  • Fast learner with the ability to adapt to new software applications and systems (e.g. NetSuite, SharePoint).
  • Well-organised with a structured approach to work.
  • Strong team player with good interpersonal skills.
  • Positive attitude, people-oriented, and eager to learn and grow.

Please note that this role will be based in Malaysia, and interviews will be conducted via a virtual platform.

Forvis Mazars Asia Pacific Services Sdn Bhd (MAPS) is a Malaysia incorporated company and a member firm of Forvis Mazars, an international Advisory and Accountancy Group that operates as a single integrated partnership. Operating in over 100 countries and territories around the world, we draw on the expertise of more than 50,000 professionals to assist clients of all sizes at every stage in their development. MAPS supports the business operations of Forvis Mazars member firms in Asia Pacific and beyond in the delivery of services to clients.

Skills Required

  • Minimum Higher Nitec or O level
  • 1-2 years of relevant experience preferred
  • Competent in Microsoft Office such as excel and word
  • Fast learner and good in learning new software applications/apps such as Netsuite and OpenAir
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The Company
HQ: Kuala Lumpur, Kuala Lumpur
24 Employees
Year Founded: 2021

What We Do

Established in 2021, Forvis Mazars Asia Pacific Services hosts the APAC Delivery Platform to meet the demands of intra regional Forvis Mazars practices in Asia Pacific.

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