Business Support Associate

Posted 2 Days Ago
Be an Early Applicant
3 Locations
In-Office
86K-114K Annually
Mid level
Big Data • Fintech • Mobile • Payments • Financial Services • Data Privacy
The Role
Supports global sales strategy, strategic initiatives, governance, risk remediation, and operational efficiency. Tracks strategic goals and KPIs, prepares leadership and governance materials, develops dashboards and reporting, analyzes pipeline and business trends, coordinates executive communications, monitors policy adherence, supports compliance reviews, and improves business processes.
Summary Generated by Built In

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

We are seeking a Business Strategy Associate to support the Business Strategy/Business Support Office within GPS Global Corporate Sales organization. This individual will play a key role in driving strategic initiatives, supporting governance and risk remediation

  • Partner with Business Strategy Executive to deliver on the global sales strategy, including growth initiatives, client coverage, and operational efficiency

  • Track progress against strategic goals and key performance indicators, preparing materials for senior leadership and governance forums

  • Support global and regional projects, ensuring alignment across business units

  • Develop, maintain, and enhance management reporting, dashboards and scorecards for sales leadership

  • Provide analysis and insights on  pipeline, client trend overall business performance to help in decision making

  • Coordinate preparation of executive updates, town halls, quarterly business reviews, senior leadership calls

  • Assist in the execution of risk and compliance related initiatives (i.e.  SIAI, Audit Reviews, Sales forms validation)

  • Monitor adherence to policies and escalate issues where appropriate

  • Streamline processes to improve efficiencies

  • Partners with Treasury Sales Executives and key partners to align on business priorities

Required Qualifications:

  • 3+ years of experience in a sales support role      

  • Advanced Excel and PowerPoint skill

  • Strong analytical and problem solving skills

  • Ability to synthesize data into insights

  • Excellent communication and presentation skills

  • Organizational skills with ability to manage multiple project and deadlines      

Desired Qualifications:

  • Generative AI proficiency, AI enabled workflow automation/excel automation

Skills:

  • Attention to Detail

  • Collaboration

  • Prioritization

  • Reporting

  • Business Process Analysis

  • Continuous Improvement

  • Data Visualization

  • Data and Trend Analysis

  • Issue Management

  • Adaptability

  • Business Analytics

  • Business Case Review

  • Strategy Planning and Development

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - NY - New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100)

Pay and benefits information

Pay range$85,500.00 - $114,100.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Skills Required

  • 3+ years of experience in a sales support role
  • Advanced Excel skills
  • Advanced PowerPoint skills
  • Strong analytical and problem-solving skills
  • Ability to synthesize data into insights
  • Excellent communication and presentation skills
  • Organizational skills with the ability to manage multiple projects and deadlines
  • Generative AI proficiency
  • AI-enabled workflow automation or Excel automation experience

Bank of America Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bank of America and has not been reviewed or approved by Bank of America.

  • Healthcare Strength Health coverage is described as comprehensive, with medical, dental, vision, virtual care via Teladoc, wellness programs, and specialized support for cancer and menopause. Wellness credits and an always‑on EAP with in‑person sessions add to the depth of care.
  • Parental & Family Support New parents can access up to 26 weeks of leave, including 16 weeks fully paid for eligible teammates, alongside back‑up child and adult care. Family‑building resources and reimbursements (e.g., fertility, adoption, surrogacy) and a dedicated Life Event Services team extend support across life stages.
  • Equity Value & Accessibility Broad‑based equity through the Sharing Success program, including $1B in stock to nearly all non‑executive employees in January 2026, is intended to foster an ownership mindset. Stock awards (including RSUs) are a recurring component that aligns employees’ interests with shareholders.

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The Company
HQ: Charlotte, NC
208,000 Employees
Year Founded: 1784

What We Do

We make financial lives better for our clients and our communities through the power of every connection. Our employees are at the heart of this purpose, and are key to driving responsible growth. Every day, across the globe, our employees bring a commitment to our purpose and to driving responsible growth by living our values: deliver together, act responsibly, realize the power of our people and trust the team. A key aspect of driving responsible growth is doing so in a sustainable manner, a critical pillar of which is being a great place to work for our teammates.

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