Business Support Analyst - Test Manager

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. 

That’s what makes us Roche.

Roche Diagnostics has the strategic ambition to become the leader in Digital Diagnostics. As part of this journey more and more digital products & services will be developed and commercialized. To support this journey, Roche needs to implement new back-office processes and develop new capabilities globally.

At this, the Internal Value Chain for Digital Solutions team is acting as a linking pin across the organization to support lifecycle teams (which develop new products) and affiliates (which sell the products) in the commercialization of digital solutions and software products. The goal is to deliver integrated, efficient, compliant, and tax optimized operational processes & services for all digital solutions across Roche Diagnostics.

The focus of this position is test management, coordination and execution, for our business Process “S2RDP Subscribe to Retire Digital Products” and our IT Ecosystem “SMP Software Monetization Platform”. The scope includes the recurring Product Increments as well as deployments as part of ASPIRE. Therefore the position will be integrated into the “Release-Management, Deployment & Support” chapter. 

The Opportunity

• Collaborate with release managers, product owners, and deployment teams to coordinate testing efforts.

• Create test plans, test sets, and test cases for new features and deployments.

• Provide regular updates on test status and defects.

• Execute and document tests based on predefined test cases.

• Perform regression tests to ensure stability after implementations.

• Collaborate with product teams to resolve issues and manage defect resolution.

• Handle tasks assigned by the team, functional, or operations manager as required.

Who you are

We are looking for someone who is self motivated, really passionate about his or her job and understands that providing a high-quality service is crucial for the organization. As an ideal team member you are open-minded, dedicated to make a difference and open to constant development. Furthermore, you have:

• Bachelor's or Master's degree in Business Economics, Business Informatics, Information Technology, or a related field, with 2–3 years of professional experience in service operations, business process management, or similar functions.

• Strong expertise in test management, including tools like Solution Manager or HP ALM, and experience with SAFe and Agile methodologies.

• Proficient in SAP systems, including R/3, S4, and SB, with effective analytical and technical skills.

• Excellent written and verbal English, effective presentation and communication skills, and experience in international and intercultural collaboration.

• Proactive, customer-focused, and adaptable team player with the ability to manage changing priorities and a willingness to travel up to 10%.

In exchange we provide you with

• Development opportunities: Roche is rich in learning resources. We provide constant development opportunities, free language courses & training, the possibility of international assignments, internal position changes and the chance to shape your own career. 

• Excellent benefits & flexibility:  competitive salary and cafeteria package, annual bonus, Private Medical Services, Employee Assistance Program, All You Can Move Sportpass, coaching / mentoring opportunity, buddy program, team buildings, holiday party. We also ensure flexibility, to help you find your balance: home office is a common practice (2 office days/week on average, and we provide fully remote working conditions within Hungary).  We create the opportunity for freedom in working, where your corporate and private life coexist in harmony.

• A global diverse community, where we learn from each other. At Roche, we cooperate, debate, make decisions, celebrate successes and have fun as a team. Our leadership is very focused on people, creating a strong, inclusive culture, so you always have the chance to share your opinion.

Please read the Data Privacy Notice for further information about how we handle your personal data related to the recruitment process: https://go.roche.com/budapest-data-privacy-notice-candidate

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

The Roche Services & Solutions as well as People Support Solutions organisations located in Budapest provide end-to-end business solutions for Finance, Procurement, IT, Communications, People & Culture (Human Resources) and beyond to our Roche colleagues across the EMEA region. Today Roche employs altogether around 2000 employees in Hungary.