The Role
Support the achievement of budgeted EBITDA by assisting Supply Chain, Customer Service and Sales. Responsibilities include customs compliance, report running, and customer account management.
Summary Generated by Built In
About the role:To contribute to the achievement and maximisation of agreed budgeted EBITDA by supporting, Supply Chain, Customer Service and Sales departments.Responsibilities:
- Shared responsibility for ensuring the effective import on all solvent products from Europe that will include customs compliance, liaising with customs agents and working with the stock/transport team to ensure the smooth delivery of stock into multiple UK sites.
- Checking product duty requirements for all product imported from Europe.
- Running of relevant reports as required.
- Managing all aspects of service for a variety of key customer accounts.
- Cover Customer Service during times of absence (minimum 25 days PA).
- IBC and Spec Management.
- Supplier account set up.
- Supplier Price List maintenance.
- Product Code Creation responsibility/cover for all codes on the solvent trading points.
- Daily checking of Sales Orders.
- Chasing customer licences for tied oil, ethanol etc.
- Completion and distribution of monthly customer reports.
- Running alerts and sending order requirements to Solvents Purchase on a daily basis.
- Supporting the Solvent Product Managers on any ad hoc tasks as required such as quality, commercial and technical requirements.
- Undertake any reasonable tasks or duties assigned by the Business Manager – Solvents from time to time, related to the effective performance of the job and providing they are within the post holders skills and ability
- Experience in a Customer Service fast paced environment
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The Company
What We Do
We are the global market leader in full-line range of chemical & ingredient products and value-added services. Our more than 17,500 employees provide tailor-made application, marketing and supply chain solutions. Our full-line portfolio comprises specialty and industrial chemicals and ingredients of a world-class supplier base. Building on our long-standing experience, unmatched global reach and local excellence, we work closely alongside our partners to make their business more successful. We operate a unique global network with about 600 locations in 72 countries.
