Business Support, Administrative Assistant

Posted 16 Days Ago
Be an Early Applicant
Tokyo, JPN
In-Office
Entry level
Real Estate • Financial Services
There's the conventional way. And there's the JLL way. A more innovative, intelligent way. See a brighter way.
The Role
Provides junior-level administrative and facilities support for JLL client sites in Tokyo. Responsibilities include space planning, small moves and projects, handyman and soft-service assistance, engineer support, vendor escorting, asset and signage management, payment support, and parking administration. The role requires strong communication, time management, client-service orientation, teamwork, and business-level English and Japanese. Work is primarily on-site and may involve occasional heavy lifting and responding to facility-related requests.
Summary Generated by Built In

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Since this is a Junior position, you will be able to learn and gain experience about over all Facility related roles. You can prepare future step up position among the experienced JLL onsite specialists.

This position should covers both MAC / Engineer roles but it is a  junior level, and will be able to learn those roles with support / advice  from onsite JLL Engineer manager together with Soft service team members.

Support JLL onsite Engineer Manager on facility related duty including small move and space data management of client sites. (Tokyo / Osaka / Nagoya) Some operation work related premises will be included daily roles.

You will be able to learn / experience following roles:

  • Daily Handyman / Soft Service support
  • Including a few heavy lifting (boxes, desks, etc)
  • Space Planning support
  • Minor Moves and Small Project support
  • Engineer support
  • Support onsite JLL Engineer for initial response to M&E alarm or urgent request
  • Escort vendors for the work in restricted area
  • Asset Management
  • Signage Services
  • Payment support
  • Parking related administration

Knowledge and Skills Required

  • Better to have some experience in building services or facilities management
  • Business level English and Japanese (spoken and written)

Competencies

  • Excellent communication skills, both written and verbal, as well as interpersonal skills.
  • Time-management skills and the ability to work under pressure to ensure the efficient running of an event.
  • Able to see things from the client’s standpoint, listen and observe to anticipate client’s needs
  • Team player, motivate and engage with Colleagues.

[Place of Work]

Location: Within Tokyo’s 23 wards


[Working Hours and Days Off]

Working hours are based on the client’s timetable

Generally based on working from the office

Days off: Two days off per week (Saturday and Sunday), public holidays, and the year-end and New Year period


【Salary】

Overtime pay: Available. A fixed overtime allowance is included in the basic annual salary (equivalent to 30 hours per month) *For non-managerial positions

Bonuses: Available (performance-related bonuses)

Probationary period: Yes


【Number of Vacancies】 1


【Selection Process】

1. Application screening

2. Interviews (several rounds planned)

3. Final interview


Location:

On-site –Tokyo, Japan

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Skills Required

  • Business-level English, spoken and written
  • Business-level Japanese, spoken and written
  • Excellent written, verbal, and interpersonal communication skills
  • Time-management skills and ability to work under pressure
  • Client-focused approach and ability to anticipate client needs
  • Teamwork and ability to motivate and engage colleagues
  • Experience in building services or facilities management

JLL Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JLL and has not been reviewed or approved by JLL.

  • Healthcare Strength — Healthcare coverage is positioned as comprehensive, spanning medical, dental, vision, life, disability, FSA options, and mental health support. The package is frequently characterized as “great” or “good,” reinforcing its perceived robustness.
  • Retirement Support — Retirement benefits include a 401(k) with a strong employer match and access to related savings options such as a Roth 401(k). The presence of an employee stock purchase program and charitable matching further supports long-term financial value.
  • Leave & Time Off Breadth — Time-off benefits include paid holidays and PTO that is often described as generous and flexible, alongside bereavement and military leave. Remote/hybrid flexibility is also part of the total rewards picture, increasing perceived overall value.

JLL Insights

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The Company
HQ: Chicago, IL
66,101 Employees
Year Founded: 1999

What We Do

We’re a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. We want the most ambitious clients to work with us, and the most ambitious people to work for us. Join us.

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