Business Success Specialist

MSX International Group is the leading global provider of outsourced business solutions for the automotive industry making business in more than 80 countries. MSXI’s deep industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost, and enhancing customer satisfaction. 

The Business Success Specialist is responsible for partnering with automotive workshops in our network to help them reach new levels of success. Using our in house next gen AI platforms, and wealth of automotive data, you will level up the workshops performance, capacity, and sales.

Our ideal Business Success Specialist is an excellent communicator with experience in the aftermarket parts business and strong customer relationship and retailer collaboration skills.

Key Responsibilities:

• Advice on improvements in the spare parts area
• Supporting sales targets in the spare parts area
• Implementation of business standards
• Promoting quality and efficiency
• Initiation of marketing campaigns
• Sales promotion and performance analysis
• Planning activities in alignment with overall market strategy
• Sales visits and building customer relationships
• Presentation of proposals and sales deals
• Feedback to retailers and other partners
• Support for important customers
• Use of the CRM platform for lead management, customer management, and sales forecasting
• Monitoring and reporting of sales results
• Presentation of sales information
• Gather relevant and accurate market data

• Experience in the automotive industry - whether in the trade as a service assistant (m/f/d), as an employee in the parts service (m/f/d), as a service consultant (m/f/d) or service technician for motor vehicles. (m/f/d). We also welcome mechatronics engineers (m/f/d), body builders (m/f/d) or workshop managers (m/f/d) with a passion for sales!
• Excellent coaching and sales promotion skills
• Ability to engage and influence others
• Excellent presentation and interpersonal skills
• Strong skills in the digital field, and comfortable adapting to new technologies
• Independent and with a proven track record of achieving sales targets in the parts trade
• German language 

Work regulations and location

• 40 hours / week
• Location: Field service

With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:

• Consumer Engagement
• Parts, Accessories & Service Performance
• Actionable Insights
• Repair Optimisation & Compliance
• Learning Solutions
• Distribution & Sales Performance

Our proven track record means that we now partner with almost every car manufacturer on the market.

The MSX Purpose

To empower Movers and Makers to thrive in our ever-changing world

The MSX Mission

To harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored, sustainable and innovative solutions.

The MSX Vision

To be the clients’ first choice, recognised for our operational excellence and commitment to driving change and innovation in the mobility industry.

MSX is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy or maternity. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.