About Us
American Century Investments® is a leading global asset manager with over 65 years of experience helping a broad base of clients achieve their financial goals. Our expertise spans global equities and fixed income, multi-asset strategies, ETFs, and private investments.
Privately controlled and independent, we focus solely on investment management. But there’s an unexpected side to us, too. We direct 40% of our dividends every year—over $2 billion since 2000—to the Stowers Institute for Medical Research. Our ongoing financial support drives the Institute’s breakthrough work and mission of defeating life-threatening diseases like cancer and Alzheimer’s. So, the better we do for our clients, the more we can do for everyone.
All 1,400 of us across the globe are inspired every day by the unique difference our hard work can make in so many lives. It shows in the curiosity we bring to every initiative, the deep relationships we build with our clients, and the way we treat each other in the hallway. If you’re excited to learn more about us, we can’t wait to learn more about you.
Role SummaryThe Business Process & Solutions Analyst (internally known as Business Solutions Associate) is an entry-level role designed to build foundational experience in process improvement and operational transformation within the Investments Transformation and Service Delivery department.
In this role, you will support efforts to automate processes, increase efficiency, and reduce risk while learning how operational teams and technology partners work together. You will collaborate with teams across the department, including Investment Performance and Reporting, Fund Administration, and Middle Office, and partner with Information Technology to help design, test, and support solutions using low-code and other technology tools. This role reports to the Director of Investment Operations Transformation.
This hybrid position will be based out of our Kansas City, MO office.
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the U.S. without visa sponsorship, now or in the future.
How You Will Make an Impact
Support transformation efforts within Investments Transformation and Service Delivery by learning current processes and contributing to technology-enabled improvements.
Assist with business analysis and process reviews to identify opportunities to improve efficiency and reduce risk, and help document business requirements.
Help develop, document, and maintain process improvement solutions using low-code tools, automation platforms, and other technologies.
Use data and reporting tools to support analysis, create insights, and help teams make informed operational decisions.
Collaborate with business and technology partners to support the design, implementation, and ongoing enhancement of applications and workflows.
Participate in testing solutions and documenting results to help ensure applications and enhancements meet business needs.
What You Bring to the Team (Required)
Bachelor’s degree in Business, Accounting, Finance, Information Technology, Computer Science, or a related field.
Interest in automation, low-code tools, generative AI, and technology-enabled solutions, with an ability to learn new tools and systems quickly.
Strong analytical and problem-solving skills, with the ability to identify opportunities for improvement and contribute to practical solutions.
Effective communication skills, both written and verbal.
Self-motivated, adaptable, and able to thrive in a dynamic, fast-paced environment.
Demonstrates the American Century Investments Winning Behaviors: Client Focused, Courageous and Accountable, Collaborative, Curious and Adaptable, Competitively Driven.
Additional Assets (Preferred)
Internship, coursework, academic projects, or other experience within financial services or technology domain.
Experience using data visualization, automation, or low-code tools.
Foundational understanding of Generative AI tools and use cases.
The above statements are not intended to be a complete list of all responsibilities, duties, and skills required.
What We Offer
- Competitive compensation package with bonus plan
- Generous PTO and competitive benefits
- 401k with 5% company match plus annual performance-based discretionary contribution
- Tuition reimbursement, formal mentorship program, live and online learning
Learn more about our benefits and perks.
Employees are required to be in the office on a scheduled frequency. Adherence to this schedule is essential to fulfilling the expectations of the role.
American Century Investments is committed to complying with the Americans with Disabilities Act and all other applicable Equal Employment Opportunity laws and regulations. As such, American Century strives to provide a reasonable accommodation to any qualified individual under the ADA to perform essential job functions.
We encourage people of all backgrounds to join us on our mission. If you require reasonable accommodation for any aspect of the recruitment process, please send a request to [email protected]. All requests for accommodation will be addressed as confidentially as practicable.
American Century Investments believes all individuals are entitled to equal employment opportunity and advancement opportunities without regard to race, religious creed, color, sex, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, gender, gender identity, gender expression, age for individuals forty years of age and older, military and veteran status, sexual orientation, and any other basis protected by applicable federal, state and local laws. ACI does not discriminate or adopt any policy that discriminates against an individual or any group of individuals on any of these bases.
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American Century Proprietary Holdings, Inc. All rights reserved.
Skills Required
- Bachelor's degree in Business, Accounting, Finance, Information Technology, Computer Science, or related field
- Interest in automation, low-code tools, generative AI, and technology-enabled solutions
- Strong analytical and problem-solving skills
- Effective communication skills, both written and verbal
- Self-motivated, adaptable, and able to thrive in a fast-paced environment
American Century Investments Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Century Investments and has not been reviewed or approved by American Century Investments.
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Healthcare Strength — Health coverage includes medical, dental, vision, HSA contributions, EAP, condition‑specific programs, virtual care, and wellness amenities. Inclusive elements such as gender‑affirming care and a travel benefit for care not locally available are also highlighted.
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Retirement Support — Retirement support features a 401(k) match up to 5% plus an additional annual employer contribution tied to firm performance, alongside company‑paid life/AD&D and disability coverage. A broad menu of voluntary financial protections further bolsters long‑term security.
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Parental & Family Support — Parental and family benefits include 10 weeks paid parental leave for birth or adoption, backup dependent care, and caregiver leave. Adoption support is emphasized with recognition and up to $10,000 in eligible expense reimbursement.
American Century Investments Insights
What We Do
American Century Investments® is a leading asset manager focused on delivering investment results and building long-term client relationships while supporting research that can improve health and save lives. It’s how we help our clients Prosper With Purpose™. Every day people are increasingly focused on investing to make the world a better place for themselves, their families, their organizations, and the world at large. It is possible to live a more meaningful and impactful life and give back something that’s more valuable than money. When you invest with us, you can also invest in the future of others and have the potential to impact the lives of millions. That’s possible because of the distinct relationship with the Stowers Institute for Medical Research, which owns more than 40% of American Century Investments. Our dividend payments provide the ongoing financial support for the Institute’s work of uncovering the causes, treatments and prevention of life-threatening diseases, like cancer. Together we can become a powerful force for good…it’s like nothing you’ve seen before from an investment management firm.
