Business Solutions Architect - FSM

Reposted 11 Days Ago
Be an Early Applicant
Hiring Remotely in Itasca, IL, USA
In-Office or Remote
130K-160K Annually
Senior level
Information Technology • Software
The Role
Lead presales solution strategy and architecture for field service customers. Conduct discovery workshops, build demos/POVs, respond to RFPs, guide C-level stakeholders, and mentor junior consultants while collaborating with Sales, Product, and Consulting teams.
Summary Generated by Built In
Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but also on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

Overview:

We are seeking a dynamic and experienced Presales Solution Consultant with a strong focus on Field Services. This role blends strategic solutioning, pre-sales consulting, and industry expertise to support enterprise clients in their digital transformation journeys. You will work closely with sales teams, business architects, and customers to design and demonstrate tailored solutions that address complex field service challenges.

Key Responsibilities:

Solution Strategy & Architecture

  • Lead the development of solution strategies aligned with field service business models.
  • Translate customer business challenges into tailored IFS Cloud solutions.
  • Guide C-level stakeholders through digital transformation initiatives.
  • Collaborate with internal teams to ensure alignment of solution architecture with industry best practices.

Pre-Sales Engagement

  • Conduct discovery workshops to understand “As-is” and define “To-be” states.
  • Prepare and deliver compelling Proof of Value demonstrations.
  • Respond to RFPs/RFIs with detailed functional and technical insights.
  • Build custom demos and business models that reflect field service KPIs and workflows.

Industry Expertise & Enablement

  • Maintain deep knowledge of field service industries including common pain points, metrics, and regulatory requirements.
  • Develop industry-specific toolkits (e.g., presentations, demo scripts, white papers).
  • Provide feedback to product management based on customer needs and industry trends.

Collaboration & Leadership

  • Work cross-functionally with Sales, Product Management, and Consulting teams.
  • Mentor junior consultants and contribute to continuous improvement initiatives.
  • Represent the company at trade shows, webinars, and customer events.

 

Qualifications

Essential:

  • Proven experience in pre-sales consulting or solution architecture.
  • Strong understanding of enterprise software (EAM, FSM, ERP) and business process mapping.
  • Excellent presentation, communication, and stakeholder engagement skills.
  • Ability to travel throughout North America up to 50%.

Preferred:

  • Experience with IFS Cloud or similar platforms.
  • Familiarity with sales methodologies such as Solution Selling or Value Engineering.
  • Degree in Business, Engineering, or related discipline.

 

Additional Information

At IFS you will work in a growing, global enterprise software company where informal hierarchies promote simplicity and trust with responsibility. We strive to deepen our expertise by taking on challenging and varying work assignments in a collaborative environment together with committed colleagues.

With professionalism and a strong customer focus in everything we do, from R&D to Sales and Consultancy, we are proud to serve world-class customers all over the globe with our leading products.

If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.

What We’re Offering

  • Salary Range:  List $130,000 to $160,000 annually + bonus
  • Flexible paid time off, including sick and holiday
  •  Medical, dental, & vision insurance
  •  401K with Company contribution
  •  Flexible spending accounts
  •  Life insurance and disability benefits
  •  Tuition assistance
  •  Community involvement and volunteering events

 

M/F/Disabled/Vet VEVRAA Federal Contractor.  We are a Drug-Free Workplace. Interested candidates should apply at: www.ifs.com/about/careers-at-ifs

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer

Skills Required

  • Proven experience in pre-sales consulting or solution architecture
  • Strong understanding of enterprise software (EAM, FSM, ERP) and business process mapping
  • Excellent presentation, communication, and stakeholder engagement skills
  • Ability to travel throughout North America up to 50%
  • Experience with IFS Cloud or similar platforms
  • Familiarity with sales methodologies such as Solution Selling or Value Engineering
  • Degree in Business, Engineering, or related discipline

IFS Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IFS and has not been reviewed or approved by IFS.

  • Retirement Support Retirement support is presented as part of the package in North America through a 401(k) plan and references to pension/defined contribution arrangements in some contexts.
  • Healthcare Strength Healthcare coverage is described as available in some regions, including health, dental, life, and disability insurance offerings.
  • Strong & Reliable Incentives Variable pay elements such as monthly bonuses and profit sharing are described as meaningful in certain roles, with bonuses tied to performance outcomes like reduced downtime.

IFS Insights

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The Company
HQ: Linköping
6,788 Employees
Year Founded: 1983

What We Do

IFS develops and delivers enterprise software for companies around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. Within our single platform, our industry specific products are innately connected to a single data model and use embedded digital innovation so that our customers can be their best when it really matters to their customers – at the Moment of Service. The industry expertise of our people and of our growing ecosystem, together with a commitment to deliver value at every single step, has made IFS a recognized leader and the most recommended supplier in our sector. Our team of 5,000 employees every day live our values of agility, trustworthiness and collaboration in how we support our 10,000+ customers. Learn more about how our enterprise software solutions can help your business today at ifs.com. Follow us on Twitter: @ifs Facebook: www.facebook.com/ifsdotcom Instagram: www.instagram.com/ifsdotcom Visit the IFS Blog on technology, innovation and creativity: https://blog.ifs.com/

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