Business Services Manager - Macon

Description

SUMMARY: The Business Services Manager oversees administrative personnel and functions within their assigned branch(es). They will perform a variety of administrative duties, including Human Resource functions to support local and corporate leadership. Solid communication, interpersonal, and clerical skills are required. Independent judgment required for work assignments that are often sensitive and “confidential” in nature.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:  

• Oversee administrative personnel and functions within assigned Branch(es).
• Provide administrative support for the Director of HR and other corporate functions like Human Resources, Accounts Payable, or Accounting.
• Provide any other support to local management as requested or needed.
• Work with accounting office monthly, to confirm and ensure all deposits are posted into eoStar within 3 business days following the last Friday of every month.
• Oversee route settlement and ensure all routes are settled in a timely and accurate manner.
• Act as back up to all administrative functions for assigned Branch(es).
• Maintain and request replenishment of Vending money (kept for filling new machines or replenishing coins).
• Responsible for going to the Post Office and License Bureau as needed.
• Oversee daily money & deposits for armored service pick up.
• Process Purchase Orders and send them to the corporate office for approval.
• Work with Warehouse staff and local admin to verify, reconcile, and post Finished Goods inventory daily.
• Provide daily report to the Director of HR regarding inventory reconciliation of all variances.
• Perform monthly count inventory of pallets, cups, and propane and send to corporate office.
• Responsible for overseeing Employee Purchase policy and practice to maintain policy compliance.
• Responsible for completing weekly Recruitment report and submit to Director of HR.
• Responsible for all new hire onboarding processes, including paperwork, working with new hires to explain each item, taking badge photos and sending them to IT at the corporate office.
• Fit all new hires for uniforms, collect their signature(s) on related paperwork, and place order.
• Responsible for all new hire DOT paperwork completion and submission to corporate office.
• Scan I-9 and legal identification to Corp Human Resources on 1st of day of employment
• Complete IRB paperwork for all injuries and accidents and send to HR at corporate office. 
• Maintain product supply in conference room refrigerator and ensure conference room is always kept in good clean order.
• Order and distribute office supplies, including making sure adequate supplies of money bags and printer paper are on hand; correspond with corporate office when money bags or printer paper needed.
• Schedule DOT Physicals for drivers and send all required paperwork to corporate office.
• Coordinate building maintenance, including cleaning.
• Maintain strict confidentiality on all matters.
• Effectively manage time as a resource.
• Work independently with limited work direction.
• Ensure all job responsibilities are performed in a safe and effective manner.
• Other duties as requested or assigned.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SUPERVISORY RESPONSIBILITIES: Manage/Supervise a staff of 3 to 4 direct reports.

COMPETENCIES: Excellent interpersonal and written/verbal communication skills. Demonstrated organizational skills. A professional appearance and manner of communication is essential.

Requirements

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Education and/or Experience: High school diploma or equivalent. General office experience required; three (3) or more years of administrative management experience preferred. 
• Language Skills: Ability to read, analyze, and interpret policies, compliance guidelines, financial reports, and other legal documents. Ability to respond to common inquiries or complaints from employees, regulatory agencies, or members of the business community. Ability to present information to the management team, public groups, and/or board of directors.
• Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Must be able to compute rate, ratio, and percentage; with the ability to develop and interpret graphs used for presentations or reports.  
• Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions supplied in both written and verbal format. Independent judgment is required to plan, prioritize, and organize a diversified workload.
• Computer Skills: Proficient in use of Microsoft Office (Word, Excel, PowerPoint, Outlook) with the ability to create spreadsheets and databases for analysis and tracking of various information.
• Certificates, Licenses, Registrations: None
• Other Skills and Abilities: None
• Other Qualifications: None

TRAVEL REQUIRED: Local travel to other locations.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk or hear. May be required to sit for extended periods of time. 

The employee must occasionally lift, push, pull, carry and/or move from 10 to 40 pounds. Specific vision abilities required by the job include close vision. 

WORK ENVIRONMENT: Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  

White performing the duties of this position, the employee is not exposed to weather conditions. The noise level in the work environment is usually moderate. Typical office environment.