Looking to kick-start your career in a supportive corporate environment?
About the Opportunity
We are looking for someone with a positive attitude, great customer service skills and a genuine willingness to learn. Whether you have worked in retail, hospitality, customer service, call centres or administration, we would love to hear from you.
As a Business Services Administrator, you will support our National Business Services team and play a key role in delivering exceptional service to our customers and clients. From day one, you will receive hands-on training, ongoing support and exposure to a variety of business and insurance functions.
Why Join Crawford?
- No insurance experience required – we will teach you everything you need to know
- Supportive, social team that wants to see you succeed
- Join a global leader in insurance and claims management
- Genuine career progression and development opportunities
About You
- Positive, enthusiastic and eager to learn
- Passionate about delivering great customer service
- Strong communication and relationship-building skills
- Highly organised with excellent attention to detail
- Able to manage competing priorities in a fast-paced environment
- A team player who enjoys helping others
Key Requirements
- Exceptional customer service skills
- Strong organisational and time management skills
- Excellent verbal and written communication
- High attention to detail
- Administration, call centre, retail or customer service experience highly regarded
- Insurance or claims experience desirable but not essential
Key Responsibilities
- Register and lodge claims
- Manage team inboxes and correspondence
- Update and maintain claims management systems
- Prepare reports and documentation
- Respond to customer enquiries via phone and email
- Liaise with clients and service providers
- Provide administrative support to the wider team
- Assist with claims-related activities as required
Interested?
Submit your resume and a short cover letter telling us why you would be a great fit for the role. We look forward to hearing from you.
Skills Required
- Exceptional customer service skills
- Strong organisational and time management skills
- Excellent verbal and written communication
- High attention to detail
- Positive, enthusiastic and eager to learn
- Able to manage competing priorities in a fast-paced environment
- Team player who enjoys helping others
- Administration, call centre, retail or customer service experience
- Insurance or claims experience
What We Do
Based in Atlanta, GA Crawford & Company(R) (www.crawco.com) is the world's largest publicly listed independent provider of claims management and outsourcing solutions to carriers, brokers and corporates, with an expansive global network serving clients in more than 70 countries. The company’s shares are traded on the NYSE under the symbols CRD-A and CRD-B.
