The Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.
Responsibilities:
- Define business, financial, and operations requirements and systems goals through partnership with decision makers, systems owners and end users
- Identify and establish scope and parameters of systems analysis to define outcome criteria and measure-taking actions
- Analyze business processes, gaps in capabilities, as well as appropriate data sources, interfaces and process changes required to address capability gaps
- Generate and compile reports based on findings, including probable causes and potential solutions to systems issues
- Provide advice and counsel related to technology or operations of the business, ensure essential procedures are followed and contribute to defining standards
- Filter, prioritize and validate potentially complex material from multiple sources and perform other duties and functions as assigned
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Recommended Qualifications:
- 7-12 years of experience in business analysis or systems analysis
- Demonstrated ability to effectively use complex analytical, interpretive and problem-solving techniques
- Proven interpersonal, diplomatic and influencing skills
- Consistently demonstrate clear and concise written and verbal communication
Education:
- Bachelor's degree/University degree like MBA (finance) or CA with relevant experience or equivalent experience
- Thorough understanding of financial products
- Strong understanding of Enterprise Risk, Compliance Risk & Policy Management concepts and demonstrate SME level knowledge
- Knowledge of SQL and Data Analytics
- Knowledge of using AI tools for story writing, test case generation, acceptance criteria along with expertise in JIRA tools
- Exposure to Use case methods, Artifact creation, UAT coordination
- Articulation/ Written and verbal communication.
- Expertise in or working knowledge flow chart, Visio, MS-Office application
- Certification - FRM/CFA is preferred.
- Experience in Investment banking/capital markets is a must.
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Job Family Group: Technology------------------------------------------------------
Job Family:Business Analysis / Client Services------------------------------------------------------
Time Type:Full time------------------------------------------------------
Most Relevant Skills Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Skills Required
- 7-12 years of experience in business analysis or systems analysis
- Ability to effectively use complex analytical, interpretive and problem-solving techniques
- Proven interpersonal, diplomatic and influencing skills
- Clear and concise written and verbal communication
- Bachelor's degree or equivalent experience (MBA finance or CA preferred)
- Thorough understanding of financial products
- Strong understanding of Enterprise Risk, Compliance Risk & Policy Management (SME level)
- Knowledge of SQL and Data Analytics
- Knowledge of using AI tools for story writing, test case generation, acceptance criteria
- Expertise in JIRA tools
- Exposure to use case methods, artifact creation, UAT coordination
- Working knowledge of flow charting, Visio, and MS Office applications
- Experience in Investment Banking / Capital Markets
- FRM or CFA certification
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
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Retirement Support — Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
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Wellbeing & Lifestyle Benefits — Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.
Citi Insights
What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
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