Citi Market Operations Technology Team is seeking a Technology Lead Business Analyst to work in Operations and Regulatory Technology area to support existing projects and contribute to a wide array of new projects ranging from designing new functionalities on back-office application, processing systems, risk management systems and interfacing with multiple business applications.
Job Background/context:
Markets Operations Technology function within Citi’s Global Tech teams is responsible for designing, developing, and supporting both client facing and internal applications for Operations Technology. The applications ensure seamless settlements, payments, accounting and regulatory reporting of trade events. The suite of Ops Tech applications is built on cutting edge technologies enabling seamless operations of high volume transactions across the globe. There is a wide array of projects that are ongoing within Operations and Regulatory Technology space and the Business Analyst will get an exposure to all facets of FX / MM/ Fixed Income and Derivatives Business, Trade Processing and Risk Management, Settlement messaging, Payments, Confirmations and Statements whilst working closely with different business units within Citi.
Responsibilities:
• Take ownership for delivering the development task assigned
• Work with stakeholders in Trading Business, Operations, Technology and PMO to run meetings, coordinate and gather business requirements • Work with stakeholders across Business lines, for transformation projects to understand their business and process
• Understand current business process and provide functional design inputs for the proposed technology solution
• Create high quality documentation for Business and Functional Requirements
• Manage traceability of requirements from BRD till Test Plan / Results
• Analyze huge data sets, create flow diagrams, prepare high level summaries and workflows
• Work in close co-ordination with the development leads on enhancements and defects, and assist with troubleshooting / resolution of application defects
• Engaging successfully with software developers and testers to ensure quality delivery, on time
• Planning, estimating, managing risks and issues, project reporting, managing stakeholders, and building strong relationships with the business
• Assist in project execution through JIRA, providing tracking to technical teams and status updates to internal and business stakeholders
Development Value: This role offers the opportunity to partner with Senior Business and Technology leaders and define the next generation Operations Technology platform to be used within Citi’s Operations Technology Team . As the platform supports all products traded within FXLM business including FX, Rates, FI, Money Market & Derivatives, the role has high visibility and individual will be considered a critical partner across the various technology and business stakeholder teams.
Person Specification Knowledge/Experience:
• 8 + years of experience as Business Analyst with any Investment/ Global Bank in Payments Operations, Payments Technology, Swift messaging Standards
• Experience working in a Banking/Financial services industry
• Understanding full front to back workflow asset classes like (FX/FI/MM/Derivatives) viz., deal capture, deal execution, risk management, confirmations, accounting, settlements, advices and statements.
• Familiarity with SDLC and Agile development methodologies
• Knowledge of Swift Message standards and Processing, Reconciliations
• Strong interpersonal and articulation skills (spoken and written)
• Ability to partner with non-technical and technical peers; ability to work effectively with remote colleagues; participate technical discussions
• Strong team orientation and commitment to overall team success; willing to go above and beyond to ensure team success; intense customer focus and commitment to driving quality
• Effective time management skills in order to manage multiple priorities with flexibility on time zones and timelines
• Logical thinking, High analytical and problem solving skills; innovative and solutions oriented
Education:
- Bachelor's degree/University degree or equivalent experience
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Job Family Group: Technology------------------------------------------------------
Job Family:Business Analysis / Client Services------------------------------------------------------
Time Type:Full time------------------------------------------------------
Most Relevant Skills Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
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Skills Required
- 8+ years of experience as a Business Analyst in an investment or global bank
- Experience in payments operations, payments technology, or SWIFT messaging standards
- Experience in the banking or financial services industry
- Understanding of full front-to-back workflows across FX, fixed income, money markets, and derivatives
- Knowledge of trade capture, execution, risk management, confirmations, accounting, settlements, advices, and statements
- Familiarity with SDLC and Agile development methodologies
- Knowledge of SWIFT message standards, processing, and reconciliations
- Strong interpersonal, written, verbal, analytical, and problem-solving skills
- Ability to partner with technical and non-technical stakeholders, including remote colleagues
- Bachelor's degree, university degree, or equivalent experience
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Health coverage is presented as comprehensive, including free in-network preventive care, mental-health resources, and the Be Well Program. Materials also state new hires have access to health and insurance benefits from the outset.
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Retirement Support — The retirement plan offers a $1-for-$1 match up to 6% of eligible pay. New employees are eligible for the plan, with automatic enrollment after 90 days if they do not enroll themselves.
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Inclusive Benefits Coverage — Benefits highlight fertility treatment coverage, adoption/surrogacy reimbursement up to $30,000, and disability coverage. Coverage extends to spouses and domestic partners regardless of gender identity or sexuality, with gender-affirming care-related support noted.
Citi Insights
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