Business Sales Manager

Posted 3 Hours Ago
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Joplin, MO
7+ Years Experience
Information Technology • Database • Cybersecurity
The Role
The Business Sales Manager manages a sales team, ensuring they meet budgeted goals while enhancing customer experience. Responsibilities include recruiting and training staff, project management, oversight of client services, and collaborating with departments. They also ensure team accountability and performance, utilize Salesforce for reporting, and maintain knowledge of the marketplace.
Summary Generated by Built In

At ALLO, we believe people are our biggest asset. Our team brings the ALLO mission to life because as local members of each community, we live, work, play, and volunteer right here with you. We're passionate about being involved and contributing to the success and progress of each of our GIG Communities.
We pursue these passions because ALLO leaders have created a workplace where folks are valued, ideas are heard, and leaders and teammates show up for each other at work and in life.

The Business Sales Manager will manage the daily operations of a geographically assigned sales team that sells to our business customers offering best-in-class services and supporting goals of soliciting new prospective customers. Achieve business sales and financial objectives under the direction of the Director of Business Sales. Responsible for the oversight and execution of all client services, ensuring rapid response and high satisfaction levels.

RESPONSIBILITIES:

  • Actively and consistently support all efforts to simplify and enhance the customer experience.

  • Responsible for meeting and exceeding budgeted headcount and sales goals.

  • A charismatic and enthusiastic leader with skill and experience in creating excitement and energy, building, and leading teams, and developing skills in others.

  • Strong project management skills and the ability to prioritize multiple tasks and initiatives in a fast-paced environment.

  • Recruit, interview, hire, and train Business Sales staff.

  • Set clear expectations and hold employees accountable when expectations are not met in a consistent and fair manner.

  • Possess the knowledge and expertise to lead, guide, and develop business sales staff in their role.

  • Identify knowledge and training gaps within the business sales team and develop plans to address them.

  • Be familiar with reporting and analytics necessary to drive and support business decisions.

  • Collaborate with other departments and support teams to achieve goals and objectives.

  • Work allocated will consist of approximately 60% fieldwork and 40% office work.

  • Coach and follow ALLO’s Sales Process.

  • Communicate territory assignments to the business sales team.

  • Monitor the payroll process and ensure timely and accurate approval of all commission payments.

  • Handle employee relations issues, including performance appraisals, coaching, and training.

  • Completes administrative tasks related to all sales activities and ensures their team does the same.

  • Has a detailed understanding of ALLO product offerings and value propositions in the markets they sell in.

  • Maintains current, in-depth knowledge of the marketplace, including competition, and ensures relationships with customers, business partners, and co-workers are positive and professional.

  • Prepares reports as needed.

  • Perform other duties as requested by leadership.

  • Must know how to utilize Salesforce and run reports to provide a sale pipeline, close lost, and close won reports.

Day-to-day duties typically include:

  • Attend customer meetings with your team members Participating in new marketing initiatives

  • Attending conferences, meetings, and industry events Help route rush orders and keep up with daily emails to move service orders to the finish line

  • Escalate rush orders or trouble when needed

  • Set up weekly meetings with sale person and sales engineer to maintain pipeline

  • Weekly sales meeting with team members to review numbers and training

When it comes to the challenge of selling, other typical duties include:

  • Preparing PowerPoint presentations and sales displays

  • Developing quotes and proposals Negotiating and renegotiating by phone, email, and in person

  • Developing sales goals for the team and ensuring they are met

  • Overseeing the response to Request for proposals.

To keep healthy relationships with clients, this mostly requires socialization. From simple chats on the phone to lunches and events or conferences, business sales executives must be sure to keep their customers happy. Of course, as with all office jobs, documentation is also a big part of the work. Business development professionals are also obligated to write reports and provide feedback to upper management about what is and is not working.

EDUCATION:

  • Bachelor’s degree in business or marketing.

EXPERIENCE:

  • Bachelor’s degree in business or marketing or proven track record 6 or more years of selling Business to Business Telecom experience

  • Management experience of 2-year minimum

SKILLS / KNOWLEDGE / ABILITIES:

To be an effective business sales executive, an individual must be:

  • Able to provide quality leadership to a large team of salespeople

  • Excellent selling skills, including closing ability, strong negotiation, as well as excellent people skills

  • Strong organizational skill

  • Possess strong technical and computer skills

  • Ability to travel to and from assigned territories and company facilities using a reliable personal vehicle or one of the fleet cars in your area

  • Must be able to work non-traditional work hours such as evenings and weekends

  • Ability to complete documentation accurately

The skills you need to excel in this position include:

  • Strong communication and IT fluency

  • Creative talents and the ability to solve tough problems

  • In-depth knowledge of the industry and its current events

  • The ability to handle pressure and meet deadlines

  • Skill in prioritizing and triaging obligations

  • Attention to detail

  • Excellent time management and organization

People are our passion.  At ALLO, we don’t treat you like a number. You’re a human being. 
 

Get ready to plug into the perks at ALLO: 

  • Free ALLO Service:  We’ll pick up the tab on your ALLO fiber internet, TV, and phone bill. Seriously!
  • Retirement Plan:  The fiber future isn’t the only one we care about. We match your 401(k) savings up to 5%.
  • Health and Wellness: Participate in quarterly wellness challenges, and we’ll deposit extra cash into your checking or health savings accounts.
  • Benefits:  Our benefits include medical, vision, and dental with low employee costs.  Not to mention generous Earned Time Off (ETO) program.
  • Sponsorships:  Are you passionate about a local fundraiser or philanthropy? We strive to give back to what matters most to our communities.
  • Tuition Assistance:  Have a thirst for knowledge? We like that, which is why we’re proud to offer assistance with the cost of your tuition.

ALLO is an Equal Opportunity Employer. We are committed to providing opportunities to all applicants and associates without regard to race, color, religion, sex, pregnancy, national origin, age, disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by applicable law. ALLO believes that diversity and inclusion within our team is critical to our success as a company. We seek to recruit, develop, and retain the most talented people.

Qualified individuals with disabilities who require reasonable accommodations in order to apply may contact Recruiting at [email protected].

ALLO is a Drug Free and Tobacco Free Workplace.

Top Skills

Salesforce
The Company
Fort Morgan, Colorado
794 Employees
On-site Workplace
Year Founded: 2003

What We Do

Since 2003, ALLO has provided cutting-edge voice, data, TV, cybersecurity, and managed services for businesses of all sizes across our communities. We understand you need more than just communication products; you need a local partner, which is why we know you will love our 24/7 exceptional support and future-proof technology

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