Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.
How will you make an impact?
As Business Risk Manager, you will support the Maison’s internal-control and compliance framework across boutiques, points of sale, digital activities and office operations in the UAE. You will partner closely with boutique and cross-functional teams to strengthen controls while supporting operational efficiency and an exceptional client experience.
You will:
- Review and maintain the Boutique Operations Manual in collaboration with regional and international teams.
- Partner with boutique management to optimise operational workflows while ensuring effective risk control.
- Engage boutique administrative teams through regular meetings, guidance and training on operational controls, compliance, AML and fraud prevention.
- Ensure new joiners receive an appropriate introduction to compliance and boutique operations during their probation period.
- Support boutiques with operational queries and continuous-improvement initiatives aimed at increasing client-facing time.
- Analyse boutique sales activity, including exchanges, refunds, deposits, high-value transactions, price changes and reservations.
- Conduct Operational Checks across boutiques and points of sale, provide on-site guidance and prepare the related reports.
- Follow up on audit findings and recommend improvements to strengthen control effectiveness.
- Ensure boutique inventories and product-related operations comply with Maison and Group standards, including the resolution of any discrepancies.
- Assess business risks, contribute to process-improvement projects and support investigations and other sensitive boutique matters with complete confidentiality.
How will you experience success with us?
You bring:
- In-depth knowledge of boutique operations, with experience in internal controls, compliance, audit or business risk.
- The ability to assess business situations and transactions, identifying risk areas, potential fraud exposure and opportunities for improvement.
- Strong analytical and problem-solving skills, with excellent attention to detail.
- Excellent communication and stakeholder-management skills.
- An independent and solutions-oriented approach, with a high level of integrity and discretion.
- Fluency in English; French and/or Arabic would be an advantage.
- Flexibility to travel occasionally within the UAE and support evolving business needs.
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Skills Required
- In-depth knowledge of boutique operations
- Experience in internal controls, compliance, audit, or business risk
- Ability to assess business situations and transactions for risks, fraud exposure, and improvement opportunities
- Strong analytical and problem-solving skills
- Excellent attention to detail
- Excellent communication and stakeholder-management skills
- Independent, solutions-oriented approach with integrity and discretion
- Fluency in English
- French and/or Arabic language skills
- Flexibility to travel occasionally within the UAE
What We Do
Richemont is a leading luxury goods group that owns prestigious Maisons recognised for excellence in jewellery, watches, fashion and accessories. Its central and regional functions guide, support and challenge these Maisons and businesses, helping them design timeless creations and innovative services while preserving their unique heritage. The Group also helps them thrive in new and existing markets, maintain high service standards and embed sustainable practices across operations.
