The Resiliency function is charged with ensuring the Corporate & Investment Bank (CIB) can safeguard its staff, clients and shareholder interests, by ensuring the business’s ability to maintain appropriate operating levels, despite all types of physical business disruption. The function provides a formal structure allowing for cohesive and centralized oversight of the enterprise-wide control environment, partnering closely with firmwide Business Resiliency, Compliance, Risk, Audit and other control disciplines. In this role you will have the responsibility in maintaining operational functionality during physical business interruptions.
As a Business Resiliency Associate at JP Morgan Chase, you will be part of a central business resiliency team, overseeing the enterprise-wide control environment. Your main duty will be to support the resiliency quality assurance process, ensuring adherence to company-wide policies and standards, and following the bank's best practices. Your main responsibility will be to support the resiliency quality assurance process. This will involve completing quality control reviews against the business resiliency documentation to ensure they meet the required standards from a firmwide policies and standards perspective, meet global regulatory requirements and follow Corporate and Investment Bank best practice. Resiliency managers provide guidance and support, ensuring content, strategies and quality of the plans accurately meet the requirements of the business.
Job responsibilities
- Support initiatives to develop the business resiliency program.
- Participate in UAT Testing for ERMA releases.
- Provide guidance to business on resiliency program and toolset.
- Support metrics and data requests.
- Support Clients and regulatory due diligences and inspections.
- Provide awareness to employees on Resiliency framework.
- Support resiliency regulatory requirements.
- Support Incident and Crisis Management activities, as needed.
Required qualifications, capabilities, and skills:
- Work experience in the Financial Services industry, with a good understanding of the products and markets in which CIB operates.
- Attested track record of working to deadlines, with accountability and responsibility for independent workload.
- Prior experience of facilitating formal Governance or working in a Risk & Controls / Business Management/ Operational Controls related role.
- Understanding of the fundamentals of Risk & Controls management.
Preferred qualifications, capabilities, and skills:
- Knowledge of the firm / corporate & investment banking business.
- Demonstrate understanding of the Business Resiliency Life Cycle.
- Demonstrate excellent communication skills (verbal & written).
- Experience of strong relationship management and stakeholder management.
- Diligent and attention to detail.
- Ability to consistently deliver work of a high standard, to tight timelines.
- Ability to balance and deliver upon multiple delivery requests whilst managing expectations.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Work experience in the Financial Services industry with understanding of CIB products and markets.
- Proven track record of meeting deadlines with accountability for independent workload.
- Prior experience facilitating formal governance or working in Risk & Controls / Business Management / Operational Controls role.
- Understanding of the fundamentals of Risk & Controls management.
- Knowledge of the firm / corporate & investment banking business.
- Understanding of the Business Resiliency Life Cycle.
- Excellent verbal and written communication skills.
- Strong relationship and stakeholder management experience.
- Diligent with strong attention to detail.
- Ability to deliver high-quality work to tight timelines and manage multiple delivery requests.
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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