Business Requirements Lead

Job Family:

Travel Required:

Clearance Required:

What You Will Do:

The Business Requirements Lead will be responsible for engaging with government clients to understand and map key business processes to develop an IT Salesforce platform. This includes coordinating with other project teams on risk, governance, and cybersecurity issues.

Responsibilities will include:

• Lead team to engage with stakeholders through workshops, interviews, and process walkthroughs to gather and validate business requirements.
• Work closely with mission stakeholders to understand operational needs, document actionable requirements, and support the delivery of secure and scalable IT program management solutions.
• Develop clear and comprehensive documentation including user stories, acceptance criteria, process flows, and data models.
• Support Agile teams by contributing to backlog refinement, ensuring traceability, and maintaining high-quality requirements throughout delivery.
• Collaborate with technical teams to confirm requirements are accurately translated into Salesforce configurations and customizations.
• Assist in User Acceptance Testing (UAT) through test case development, defect tracking, and validation activities.
• Support change management efforts including training materials, release notes, demonstrations, and communications.
• Provide structured and timely status updates, helping identify risks, issues, and dependencies.
• Demonstrate strong attention to detail and the ability to analyze data to identify trends, inconsistencies, or improvement opportunities.

What You Will Need:

• An ACTIVE and MAINTAINED "SECRET" Federal or DoD security clearance
• Bachelor’s Degree
• FIVE (5) years of consulting or similar relevant experience
• Ability to work on client site in Washington, DC up to 3 days/week

What Would Be Nice To Have:

• Experience in business analysis, requirements gathering, or consulting for national security or U.S. Federal civilian agencies.
• Proven leadership experience with hybrid and cross-functional teams.
• Experience supporting Federal civilian agencies with national security missions (e.g., DHS, DOJ). Salesforce certifications such as Salesforce Business Analyst.
• Prior consulting experience in the Federal sector.
• Exposure to Salesforce Sales Cloud, Service Cloud, or Experience Cloud. Familiarity with Agile delivery practices (Scrum or SAFe). Proven ability to leverage AI tools creatively and responsibly in a professional setting.
• Strong written and verbal communication skills.
• Ability to collaborate effectively with both technical and business stakeholders.
• Demonstrated attention to detail and ability to analyze data to support requirements and decision-making.
• Experience with Department of State, USAID or similar organization
• Experience writing user stories, acceptance criteria, and process documentation.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [email protected].  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [email protected]. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.