Business Relationship Support Specialist

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City of London, City and County of the City of London, England, GBR
Hybrid
Fintech • Financial Services
Wells Fargo: Tech-powered. Innovation-led. We're transforming financial services.
The Role
About this role:
Wells Fargo is seeking an experienced Business Relationship Support Specialist (Client Delivery Consultant) to support the Corporate Banking Group in the EMEA region. This is a varied role, in a fast-paced environment for an individual with exceptional client care skills, attention to detail, organisational skills as well as Know Your Customer (KYC) and Anti-Money Laundering (AML) knowledge.
In this role, you will:
  • Be accountable for the support of a portfolio of Corporate customers. This will include a wide range of internal servicing requirements which, when met appropriately as required, result in the needs of the customer being met. This will also include meeting the external needs of the client, when called upon. The Client Delivery Consultant will need to build a rapport with clients and maintain a close connectivity with clients, as required.
  • Have an integral role completing the client Due Diligence onboarding process. You will function as a subject matter expert who needs to manage and ensure concurrent tight timelines and client expectations are met as required.
  • Play a leading role in the completion of the Periodic Due Diligence review of clients, ensuring the timely completion of the review process as required from a regulatory perspective.
  • Be responsible for the booking process for all the credit facilities on the assigned portfolio. You will also be responsible for the entry and maintenance of these facilities into a system which records these credit facilities. As part of this responsibility there are several regulatory processes which you will need to ensure are met.
  • Maintain a system which captures client contractual requirements as well as internal credit requirements. The Delivery Consultant will ensure these requirements are obtained and satisfied. You will also coordinate with the Portfolio Management and Credit teams as required.
  • Build a strong relationship with Relationship Managers, Portfolio Managers, Analysts, peers and management whom you will partner with on several internal and external matters. You will need to effectively coordinate, collaborate and communicate as a unit with all relevant stakeholders. You will also need to build an effective contact network with the various support functions which you will part with on a regular basis.
  • Develop expertise in the relevant policies, procedures and controls. Ensuring you are aware, up to date and following accordingly. Risk mitigation is a high priority item.

Required Qualifications:
  • Experience in Business Relationship Support, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:
  • Strong organisational skills with an ability to multi-task on concurrent asks and prioritise asks accordingly.
  • Ability to thrive in a fast-paced, highly demanding team environment.
  • Familiarity and experience with Anti-Money Laundering (AML) and Customer Due Diligence (CDD).
  • Resourceful and resilient when faced with challenges, strong ability to problem solve.
  • Strong verbal, written, and interpersonal communication skills.
  • Ability to foster strong relationships.

Job Expectations:
  • Flexibility to adjust to work environment, client and business requirements as need.
  • This is a hybrid role with the expectation to work 3 days in office, 2 days remote.

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The Company
HQ: San Francisco, CA
205,000 Employees
Year Founded: 1852

What We Do

Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.1 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it – Wells Fargo once again ranked in the top three – making us the #1 financial services employer – on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.

Why Work With Us

We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. We ranked in the top 3 on the 2025 LinkedIn Top Companies list – and #1 among financial services companies – as the best workplace “to grow your career” in the U.S.

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