IS Business Relationship Manager

Posted Yesterday
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Watsonville, CA, USA
In-Office
140K-170K Annually
Senior level
Food
The Role
The IS Business Relationship Manager connects Information Services with R&D, translating strategic objectives into technology roadmaps, managing projects, and enhancing business capabilities.
Summary Generated by Built In
About the Opportunity

The Information Services (IS) Business Relationship Manager (BRM) serves as the primary strategic interface between IS and the Global Research & Development (R&D) organization. This role partners closely with R&D leaders and scientists to translate R&D strategic objectives into clear technology roadmaps, prioritized investment portfolios, and actionable initiatives. While grounded in strong IT and digital acumen, the BRM must collaborate effectively with PhD-level scientific leaders in genetics, breeding sciences, agronomy and research operations as a partner, consultant and liaison across organizations.
This position is highly visible, requiring strong facilitation, storytelling, and consultative skills to align diverse stakeholders, guide informed tradeoffs, and ensure technology investments deliver measurable scientific and business outcomes. Over time, this BRM may expand to support additional domains such as Supply Chain, Commercial, or Finance, requiring a broad generalist mindset and enterprise perspective.
This position will be based at Driscoll’s headquarters in Watsonville, CA, and is expected to work on site minimum 4 days per week.

 Responsibilities
  • Serve as the principle Information Services partner to Global R&D business unit, as well as other global and Americas-based business units or functions.

  • Understand business unit strategy and priorities, understand as-is business capabilities and processes, surface and shape technology requirements and opportunities, provide transparency regarding Information Services strategy and ways of working, and manage business unit expectations.  

  • Collaborate with the business to build a pipeline of prioritized technology projects that advance business unit objectives in building competitive advantage and improving business effectiveness in accordance with company vision and mission.

  • Capture true business requirements for new or enhanced business unit capabilities, and oversee Business Systems Analyst effort to document detailed business requirements during “discovery” and “execution” phases of project lifecycle.

  • Effectively communicate decisions, priorities and project information with both business and IS stakeholders.

  • Work as a member of the IS Project Team to ensure technology solutions deliver the intended business outcomes.

  • Maintain and improve department standards, processes and templates.

  • Cultivate an evergreen knowledge of technology use in the industry, and suggest new solutions.

  • Proactively manage stakeholder expectations regarding opportunities, limitations, risks, and status of work in progress.

  • Follow Company policies and practices while representing Driscoll’s in an ethical and business-like manner in all interactions with employees, governmental agencies, growers, customers, etc.

  • Collaborate with Application team to identify opportunities to scale or extend technology services to maximize investment, as well as to collaborate on plans to manage technology lifecycle (upgrades, EOL, etc.) that support DOC

    Candidate Profile
  • Bachelor’s degree in Information Technology or similar is required.
  • 8+ years’ experience working as Business Relationship Manager, Technology Consultant, Business System Analyst or similar
  • 8+ years’ experience in Consumer Goods, Fast Moving Consumer Goods and/or Agriculture industry
  • Strong business acumen/experience and deep IT knowledge
  • Strong knowledge of Enterprise Resource Planning (ERP) systems (Microsoft Dynamics, Oracle NetSuite or SAP), Logistics Systems, Integrated Business Planning, Quality, Research and Development is desired.Business Relationship Management
  • Business Relationship Management Professional (BRMP) or Certified Business Relationship Manager (CBRM) certification preferred
  • ITIL Foundation certification preferred
  • Basic proficiency in Spanish is welcome but not required. 

Compensation & Benefits:

The following information is provided in good faith as a general description of the salary range and benefits for the position posted.  The actual compensation offered to the successful candidate is dependent upon experience, skills, education, work location, internal pay equity, and other objective job-related factors.

Salary Range estimated for the IS Business Relationship Manager: $140,000 to $170,000 USD.

Driscoll’s is committed to a culture of care and offers an attractive benefits package that includes comprehensive medical, dental, and vision coverage, life insurance, and disability coverage for positions working more than 30 hours per week. Other benefits include:  401(k) with employer match, profit-sharing participation, paid sick time, paid vacation, paid personal and family care leave, and a free Employee Assistance Program (EAP).  More detailed information regarding the benefits package, will be shared during the application process.
 

Top Skills

Business Systems Analyst
Enterprise Resource Planning
Erp Systems
Information Technology
Integrated Business Planning
Logistics Systems
Microsoft Dynamics
Oracle Netsuite
SAP
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The Company
HQ: Watsonville, CA
2,501 Employees

What We Do

Driscoll’s is the global market leader for fresh strawberries, blueberries, raspberries and blackberries. With more than 100 years of farming heritage and hundreds of independent growers around the world, Driscoll’s is passionate about growing great tasting berries. Driscoll’s exclusive patented berry varieties are developed through years of research using only natural breeding methods – that means no GMOs. A dedicated team of agronomists, breeders, sensory analysts, plant pathologists and entomologists help grow baby seedlings that are then grown on family farms. Our independent berry growers then work with Mother Nature, using experience and know-how to get the very best out of each strawberry, blueberry, blackberry and raspberry plant. Driscoll’s is serious about yummy berries! Driscoll’s is the trusted brand for Only the Finest Berries ™.

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