Business Relationship Manager

Posted Yesterday
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Pietermaritzburg, uMgungundlovu District Municipality, KwaZulu-Natal, ZAF
In-Office
Mid level
Financial Services
The Role
Manage and grow a portfolio of high-value agricultural clients, strengthen relationships, acquire new business, and improve profitability. The role includes defining sales strategies, assessing credit applications, ensuring regulatory and audit compliance, enhancing customer service, managing resources, and leading employees. Candidates need financial and relationship management experience, agricultural knowledge, FAIS compliance with RE5, financial acumen, and the ability to interpret financial statements.
Summary Generated by Built In
Job Description

To strategically lead and manage a portfolio of high-value clients, driving sustainable growth and profitability. This job focuses on building strong, trust-based relationships with key stakeholders, identifying and capitalising on new business opportunities, and expanding the portfolio through targeted client acquisition. Success is measured by client satisfaction, portfolio financial performance, compliance with governance standards, and effective onboarding of new clients.

Hello Future Business Relationship Manager (Agriculture), Pietermaritzburg,


Welcome to FNB, the home of the #playmakers. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

The successful candidate will be based in our PMB offices.


Are you someone who can:

  • Strategically and operationally manage and grow a portfolio of high revenue generating clients. These responsibilities include the key relationship management of these key clients, seeking, identifying and exploiting business opportunities for the bank and growing the portfolio through the acquisition of new clients. Success will be measured through client satisfaction levels, financial performance of the portfolio, sound governance and new client acquisition
  • Enhance business performance and profitability
  • Drive customer service delivery goal achievement in line with predefined standards and in support of operational objectives
  • Ensure growth and increase in customer base by ensuring that the team manages existing clients, generates new leads and grows active customer account base
  • Set tactical goals and optmise the use of the people, finances and technologies in order to realize those goals
  • Define a sales strategy and delivery plans in support of the strategic business objectives
  • Assess and evaluate credit applications in accordance with the Banks Credit Policy and within set time frames
  • Ensure compliance to legislative and audit requirements and adherence to relevant processes
  • Manage people by executing line manager responsibilities and create an environment that encourages employee growth and performance excellence

You will be an ideal candidate if you:

  • FAIS Compliant (RE5)
  • Relevant Business Degree (Financial)
  • Completed Matric qualification
  • 2 – 4 years Credit and 3 – 5 years Relationship Management and Product Knowledge experience
  • Agric qualification or experience
  • Person must not be an unrehabilitated insolvent
  • In accordance with National Credit Act (NCA), candidates applying for this role will require a credit record check

You will have access to:

  • Opportunities to network and collaborate
  • A challenging working environment
  • Opportunities to innovate

We can be a match if you are:

  • Analytical
  • Financial acumen
  • Attention to detail
  • Technology savvy
  • Ability to deal with customers (problem solving/ customer service)
  • Ability to interpret financial statements
  • Relationship management
  • Ability to network and build lead flow

Are you interested to take the step? We look forward to engaging with you further. Apply now


#Post


#FNB


#LI-SM7


Important Closing Date Note

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

11/11/26

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Skills Required

  • FAIS compliant with RE5 certification
  • Relevant financial business degree
  • Completed Matric qualification
  • 2–4 years of credit experience
  • 3–5 years of relationship management and product knowledge experience
  • Agricultural qualification or experience
  • Must not be an unrehabilitated insolvent
  • Successful completion of a credit record check under the National Credit Act

FirstRand Limited Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about FirstRand Limited and has not been reviewed or approved by FirstRand Limited.

  • Healthcare Strength — Employees typically have access to structured medical scheme membership through providers such as Bankmed, Discovery Health, or Bonitas, with optional gap cover. Certain campuses also offer wellbeing resources like gyms, wellness screenings, and health facilities.
  • Retirement Support — The group provides pension or umbrella retirement funds alongside group risk benefits such as life insurance, funeral plans, and permanent health/disability insurance, supporting long‑term financial security.
  • Strong & Reliable Incentives — Structured incentive programs and performance bonuses complement base pay in many roles, and commission-based positions can offer stronger earning potential.

FirstRand Limited Insights

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The Company
HQ: Johannesburg
49,989 Employees
Year Founded: 1998

What We Do

FirstRand is a portfolio of integrated financial services businesses offering transactional, lending, investment and insurance products and services. The group seeks to build long-term franchise value and deliver superior, sustainable returns within acceptable levels of volatility. Its corporate centre houses key functions—including risk, compliance, governance, internal audit, treasury, finance and tax—that support the broader group and its operating businesses.

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