Business Relationship Manager

Posted 26 Days Ago
Be an Early Applicant
Stevenage, Hertfordshire, England, GBR
In-Office
Entry level
Aerospace
The Role
Acts as a shopfloor systems consultant connecting production users with IT and digital teams. The role analyzes manufacturing processes, identifies performance drivers and improvement opportunities, recommends scalable and compliant technology solutions, and supports diverse systems needs including upgrades, business-tool installations, and interfaces. Success requires manufacturing systems experience, technical-to-business translation skills, prioritization, stakeholder management, communication, negotiation, and eligibility for UK SC Security Clearance.
Summary Generated by Built In

Job Description:

SECURITY CLEARANCE: Eligibility to gain UK SC Security Clearance

TRAVEL REQUIRED: Couple of times a year to other Airbus sites and customer sites

LOCATION: Stevenage

TYPE: Full time, STEM returners are welcomed

WHAT'S IN IT FOR YOU

  • Financial Reward: Competitive salary, annual profit share, contributory pension, share options, car leasing scheme, free onsite parking, tax-free technology scheme, discounted shopping and much more
  • Work / Life Balance: 37 hour week, flexible working around core hours, hybrid working, up to 2 additional days per month as TOIL.

There are no core hours on Friday afternoons. Employees may use this flexibility at their discretion, provided they fulfil their contractual working hours and meet business needs (such as urgent deadlines or client requirements)

  • Personal Development: Personalised development plan and unlimited access to 10,000+ E-learning courses, internal mobility including international opportunities
  • Health & Wellbeing: Wellbeing benefits (including 24/7 online GP and mental health support), Employee Assistance Programme, discounted family health / dental insurance / eye tests, cycle-to-work scheme, on-site canteen and coffee shop, lunchtime pilates
  • Family and Caregiving: Life assurance, enhanced pay for parental leave (23 weeks at 100% pay), adoption / shared parental / caregiving leave
  • Inclusive Environment: Wellbeing room, Multi-faith room, Employee Representative Groups (Gender, LGBTQ+, International, Generational, Disability, Social & Cultural Diversity, Neurodiversity) 

About the role....

Do you love considering how different aspects of Software and Systems interact and integrate with each other? Enjoy ferreting out information, connecting the dots and ensuring the IT solutions meet the business needs? Happy rolling up your sleeves to find creative solutions, untangle historic situations and uphold security regulations. Then read on!


This role will suit an inquisitive Business relationship Manager who can bridge the gap between IT solution providers and the Production floor users. The scope is manufacturing, but requests can be very diverse : one day supporting server obsolescence / upgrade, the other day installation of a business tool, the day after supporting tool interface issues.


How you will contribute to the team…

  • Act as shopfloor systems consultant and collaborate with the digital department
  • Develop a solid understanding of the Production business processes, identify key performance drivers, success metrics, and the strategic roadmap (short term and long term) for the business and its enabling technologies.
  • Identify areas for improvement in business processes providing possible IT solutions. Pinpoint inefficiencies, bottlenecks, or gaps and propose solutions that align with strategy, ensuring feasibility, traceability, scalability, interoperability, and compliance meeting

About you?

  • A willingness and curiosity to learn new technology, solutions and products. 
  • Pragmatic, solutions based mindset. Experience of prioritising tasks based on information rather than how loud someone is being
  • Background in managing one of the following into a manufacturing environment: ERP, Windchill, 3DX, Delmia, Apriso
  • Experience translating complex technical concepts into actionable business value
  • Stakeholder Management: Strong communication and negotiation skills to align diverse teams (IT, operations, engineering, security). Comfortable with ambiguity and change.

Not a 100% match? No worries! Airbus supports your personal growth with customised development solutions.
 

How we can support you

Many of our staff work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need and we’ll always do our best to accommodate your request. 

Please let us know if you need us to make any adjustments for the selection process – you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

AIRBUS Defence and Space Limited

Employment Type:

Permanent

-------

Experience Level:

Professional

Job Family:

Digital

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected].

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Skills Required

  • Eligibility to gain UK SC Security Clearance
  • Experience managing ERP, Windchill, 3DEXPERIENCE, DELMIA, or Apriso in a manufacturing environment
  • Ability and willingness to learn new technologies, solutions, and products
  • Pragmatic, solutions-focused mindset with the ability to prioritize tasks using information and business needs
  • Experience translating complex technical concepts into actionable business value
  • Strong stakeholder management, communication, and negotiation skills across IT, operations, engineering, and security teams
  • Comfort working with ambiguity and organizational change

Airbus Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Airbus and has not been reviewed or approved by Airbus.

  • Healthcare Strength — Healthcare coverage is positioned as comprehensive in several locations, including medical, dental, and vision options available from day one in the U.S. Access to life insurance, disability coverage, and employee assistance/wellbeing support adds breadth to the health offering.
  • Retirement Support — Retirement support is framed as a meaningful part of the package through plans such as a 401(k) with company matching in the U.S. These programs strengthen long-term financial security beyond base wages.
  • Leave & Time Off Breadth — Time-off provisions are described as generous in some settings, including vacation availability from day one and extended holiday coverage. Flexible working arrangements and hybrid options further increase the perceived value of time-related benefits.

Airbus Insights

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The Company
HQ: Toulouse
52,655 Employees
Year Founded: 2014

What We Do

Airbus is a global leader in aeronautics, space and related services. In 2020, it generated revenues of €49.9 billion and employed a workforce of around 130,000. Airbus offers the most comprehensive range of passenger airliners. Airbus is also a European leader providing tanker, combat, transport and mission aircraft, as well as one of the world’s leading space companies. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions worldwide. Airbus is an international pioneer in the aerospace industry and a leader in designing, manufacturing and delivering aerospace products, services and solutions to customers on a global scale. We believe that it’s not just what we make, but how we make it that counts; promoting responsible, sustainable and inclusive business practices and acting with integrity. Our people work with passion and determination to make the world a more connected, safer and smarter place, on the ground, in the sky and in space.

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