The Business Relationship Manager (BRM) is responsible for acquiring, retaining, and expanding the borrowing, deposit and treasury management needs of business banking customers. The BRM will profile, discover banking needs, and offer solutions to meet the financial objectives. The BRM will seek to source potential business through referrals from external business professional referral sources, business organizations and existing clients. The BRM will act as a business expert with the assigned banking centers he/she is working with and will continually support, coach and provide expertise to banking center employees regarding business products and services.
Requirements
• Knowledge of Retail Banking and working knowledge of commercial business.
• 3-5 years of experience working with business in a sales capacity.
• Ability to determine business needs, make recommendations and acquire new relationships.
• Ability to source new loan and deposit opportunities and build effective relationships with customers and members of the community.
• Ability to work well in a team environment by partnering with other colleagues to meet customer needs.
• Ability to work with customers in person and by telephone.
• Ability to work beyond a standard work week as needed.
• Excellent profiling, listening, influencing, advising and acquisition skills.
• Excellent interpersonal, verbal, and written communication skills.
• Strong problem solving skills and attention to detail are required.
• Strong initiative, excellent judgment, and comprehensive planning, organization, and follow-up skills.
• Bilingual in Spanish preferred.
• College degree preferred.
Individual must be physically capable of operating vehicles safely, possess a valid driver's license, provide proof of insurance and have an acceptable driving record. An essential duty of this position is driving a vehicle. Employees working in this position must be in compliance with MidFirst Bank’s Vehicle Use Policy
Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Knowledge of retail banking and working knowledge of commercial business.
- 3-5 years of experience working with business in a sales capacity.
- Ability to determine business needs, make recommendations and acquire new relationships.
- Ability to source new loan and deposit opportunities and build effective relationships with customers and community members.
- Ability to work well in a team environment by partnering with colleagues.
- Ability to work with customers in person and by telephone.
- Ability to work beyond a standard work week as needed.
- Excellent profiling, listening, influencing, advising and acquisition skills.
- Excellent interpersonal, verbal, and written communication skills.
- Strong problem solving skills and attention to detail.
- Strong initiative, excellent judgment, and comprehensive planning, organization, and follow-up skills.
- Bilingual in Spanish.
- College degree.
- Physically capable of operating vehicles safely (driving is an essential duty).
- Valid driver's license, proof of insurance, and acceptable driving record.
- Compliance with employer Vehicle Use Policy.
MidFirst Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MidFirst Bank and has not been reviewed or approved by MidFirst Bank.
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Healthcare Strength — Health, dental, and vision coverage are available to eligible full‑time and part‑time employees, with company‑paid long‑term disability and an EAP included. Medical plans through Blue Cross Blue Shield and wellness incentives that can lower premiums are highlighted.
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Retirement Support — A company 401(k) match with a clear formula and a defined vesting schedule provides meaningful retirement support. Eligibility and enrollment timing are specified, reinforcing predictable access to the plan.
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Leave & Time Off Breadth — Paid vacation, paid sick leave, and paid holidays are emphasized, with a paid community service day also referenced. Time‑off offerings are portrayed as generous across materials.
MidFirst Bank Insights
What We Do
MidFirst Bank occupies a rare position within the banking industry. With $41.2 billion in assets, MidFirst Bank is the largest privately owned bank in the country. This combination of size and private ownership provides our customers with a special brand of banking. MidFirst Bank offers a full range of personal, commercial, trust, private banking and mortgage banking products and services. MidFirst is a strong commercial real estate lender and a major servicer of mortgage loans nationally. As a private business ourselves, we understand the unique needs of each business community we serve at each of our locations in Arizona (Phoenix), California (Los Angeles, Orange County, Santa Barbara, San Diego), Colorado (Boulder, Denver, Edwards, Fort Collins), Nevada (Las Vegas), Oklahoma (Oklahoma City, Tulsa, Western Oklahoma), Texas (Dallas, Houston, San Antonio) and Utah (Salt Lake City). Additionally, MidFirst Bank has commercial lending offices in Atlanta, Chicago, Nashville, New York City, Orlando, Raleigh and Southern California. We serve Southern California through 1st Century Bank, a division of MidFirst Bank. We also operate MidFirst Business Credit as a subsidiary of MidFirst Bank. MidFirst Bank provides services that compete with larger banks, while the people and culture truly define the MidFirst Bank difference. MidFirst provides exceptional financial and deeply committed customer service. Team members are loyal in their character, loyal in their personal commitment to customers, and loyal to always doing the right thing. MidFirst customers can always count on working with thoughtful, intelligent, honest professionals who are true to their financial goals. MidFirst Bank is a strong supporter of the communities they serve, investing time and money in important educational, charitable and civic organizations. Copyright © 2025 MidFirst Bank. All rights reserved. Member FDIC. Equal Housing Lender.
