Business QA Manager

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

In this role, you will lead the team to assure quality of software products developed in Prudential Singapore. As part of this dynamic role, you will report to Head of Performance Management and Quality Assurance; and work closely with business units and other IT teams to deliver leading edge technology to enable digital capabilities of Prudential Singapore.

• Estimate, plan, prioritize and coordinate testing activities for the Ops Testing team.
• Liaise with various internal and external teams to identify system requirement enhancements and identify the scope for UAT.
• Manage vendors and internal automated test engineers to deliver performance testing.
• Manage vendors and internal manual testers to deliver the UAT scope.
• Track quality assurance metrics, like open defect counts and defect densities
• Keep up-to-date with the latest testing tools and test strategies.

Competencies & Personal Traits

• Independent and works well across different functions
• Excellent problem analysis skill. Innovative and creative in developing solutions
• Strong sense of drive and commitment to deliver on responsibilities
• Strong verbal and written communication skills
• Works well in a dynamic environment
• Good knowledge of QA methodologies, tools and processes
• Experience in writing clear and comprehensive test plans and test cases
• Possess good knowledge of SQL and automation scripting

Working Experience

• At least 10 years of working experience in software development quality assurance with at least 3 years of working experience in Life Insurance industry.
• Experience working in both the Agile software development and Waterfall software development process.
• Experience in 1 or more of the following technologies:
  • Functional Testing (HP Unified Functional Testing, SeeTest, Cucumber, Selenium, Appium)
  • Load Testing (Jmeter, LoadRunner)
• Experience with performance testing is a plus
• Experience in a managing the internal team and vendor management

Education

• Bachelor in Computer Science, Computer Engineering or equivalent

 

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.