About Kuoni Tumlare
At Kuoni Tumlare, we design and deliver exceptional travel experiences through a comprehensive portfolio of destination management solutions. With over 100 years of expertise, we serve a global network of partners by offering series tours, educational trips, MICE events, guaranteed departure tours, and more. Our marketplace strategy is at the forefront of digital transformation, ensuring a competitive edge in a rapidly evolving travel landscape
The Job:
We are looking for a person with Travel and Tourism industry experience to join our new Business Quality Assurance team and help us elevate the quality of our products to the next level. We are seeking someone who would be keen to learn modern web technologies and software testing skills and is passionate about quality, reliability, and efficiency.
As a Business QA Engineer, you will be responsible for creating and maintaining automated test suites for End-to-End processes, giving demonstrations to stakeholders and coordinating User Acceptance Testing.
Responsibilities
• Continuously improve test quality and reliability from a business perspective
• Analyse test results, identify root causes, and collaborate with product teams to resolve issues
• Validate workflows with a business-focus to confirm the solution meets business needs
• Provide clear and concise demonstrations to stakeholders
• Ensure that the UAT environment, data, and processes accurately reflect production conditions
• Prepare, coordinate, support User Acceptance Testing and manage issues based on business impact
• Actively identify opportunities to optimize testing processes and improve efficiency
• Learn and work with Playwright or Cypress (and other modern automation tools)
• Manage automated tests (UI, API, integration, end-to-end)
• 3+ years of business/UAT QA experience with a strong understanding of business processes.
• Excellent communication skills and ability to collaborate effectively with cross-functional teams
• Strong analytical thinking, attention to detail, and a quality-first mindset
• Show awareness of the system structure to diagnose issues
• Self-driven, proactive, and able to take ownership of product quality
• Demonstrate agility in learning and applying new technologies.
Nice to Have
• Experience in Tour Operations or Destination Management
• Experience in software testing, ideally in a web-based environment
What We Offer:
Global Brand: Opportunity to work in an international environment spread across 33 countries and growing.
Stability: 100 Years at the top of our field and still pushing into new territory
Progression: We reward high performers and look to promote key talent internally
Learning and Development opportunities for growth and Upskilling
A Supportive Management Culture and autonomous working environment
Company Wide Bonus Scheme
Dedicated Employee Engagement Activities
Flexible & Hybrid Working
Annual Awards and Recognition for high Performers
Friendly and Collaborative work environment
Skills Required
- 3+ years of business/UAT QA experience with strong understanding of business processes
- Experience creating and maintaining automated test suites for end-to-end processes
- Ability to learn and work with Playwright or Cypress and other modern automation tools
- Manage automated tests (UI, API, integration, end-to-end)
- Excellent communication skills and ability to collaborate effectively with cross-functional teams
- Strong analytical thinking, attention to detail, and a quality-first mindset
- Awareness of system structure to diagnose issues
- Self-driven, proactive, and able to take ownership of product quality
- Demonstrate agility in learning and applying new technologies
- Experience in Tour Operations or Destination Management
- Experience in software testing, ideally in a web-based environment
What We Do
Kuoni Tumlare is a world-leading global destination management company (DMC) with over 100 years of experience. It specializes in delivering seamless MICE (Meetings, Incentives, Conferences, and Exhibitions) events, travel solutions, and unforgettable experiences. With a global footprint across 30+ countries, the company focuses on connecting cultures and creating value for partners and society through expert local destination knowledge and innovative travel services.
