Business Project Manager, Specialist

Posted 8 Days Ago
Be an Early Applicant
3 Locations
In-Office
Mid level
Fintech
The Role
Lead end-to-end learning initiatives from intake through delivery and measurement. Manage project plans, stakeholder alignment, risks, and outcomes. Use data to evaluate effectiveness, drive client experience improvements, and build scalable learning solutions across Personal Wealth.
Summary Generated by Built In

As a Learning Project Manager on the Learning Solutions Team, you will lead end-to-end learning initiatives that support workforce readiness, business outcomes, and client experience. You’ll partner closely with Instructional Designers and business stakeholders to translate needs into scalable learning solutions, ensuring strong execution from intake through delivery and measurement. This role requires strong project ownership, the ability to manage multiple priorities, and a focus on delivering high-quality, data-informed results that drive impact across Personal Wealth.

Responsibilities:

Lead end-to-end learning projects

  • Own the full lifecycle of learning initiatives from intake & analysis, through design, delivery, and measurement

  • Develop and manage project plans for 100% of assigned work, ensuring clarity, alignment, and execution excellence

  • Ensure learning solutions are tailored to the client needs and aligned to desired outcomes

Drive measurable impact

  • Deliver strong training effectiveness outcomes across all initiatives

  • Ensure all project work is connected to client experience and demonstrates impact

  • Leverage data and insights to evaluate effectiveness and continuously improve solutions

Partner and influence across the business

  • Build strong relationships with stakeholders to translate business needs into learning strategies

  • Lead alignment conversations and influence decisions to drive the best outcomes for clients and crew

  • Communicate progress, risks, and results clearly to stakeholders and leadership

Anticipate and manage risk

  • Identify project risks early and proactively develop mitigation and contingency plans

  • Resolve or escalate risks quickly to maintain momentum and delivery timelines

  • Ensure projects are delivered on time or within a reasonable, agreed-upon timeline

Drive operational excellence and continuous improvement

  • Identify opportunities to improve processes, increase efficiency, and elevate outcomes

  • Participate in and lead initiatives aligned to L&D and Business Enablement goals

  • Contribute to building a scalable, modern learning ecosystem

Qualifications:

  • Undergraduate degree (or equivalent experience)

  • 3–5+ years of relevant experience in project management, operations, learning & development, or a related environment

  • Demonstrated experience leading projects end-to-end with multiple stakeholders

  • Strong project management and organizational skills, with the ability to manage competing priorities

  • Proven ability to build partnerships and influence across teams

  • Strong communication skills, with the ability to clearly convey plans, risks, and outcomes

  • Data-driven mindset with the ability to measure success and make recommendations

  • Ability to anticipate risks, solve problems proactively, and adapt in a fast-paced environment

  • Experience in Learning & Development, training, or Business Enablement (preferred)

  • Familiarity with client experience metrics, performance measurement, or workforce readiness (preferred)

  • Exposure to modern learning tools, digital learning, or AI-enabled solutions (preferred)

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Skills Required

  • Undergraduate degree or equivalent experience
  • 3-5+ years relevant experience in project management, operations, L&D, or related environment
  • Demonstrated experience leading projects end-to-end with multiple stakeholders
  • Strong project management and organizational skills with ability to manage competing priorities
  • Proven ability to build partnerships and influence across teams
  • Strong communication skills to convey plans, risks, and outcomes
  • Data-driven mindset with ability to measure success and recommend improvements
  • Ability to anticipate risks, solve problems proactively, and adapt in a fast-paced environment
  • Experience in Learning & Development, training, or Business Enablement
  • Familiarity with client experience metrics, performance measurement, or workforce readiness
  • Exposure to modern learning tools, digital learning, or AI-enabled solutions

Vanguard Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vanguard and has not been reviewed or approved by Vanguard.

  • Retirement Support Retirement support appears unusually strong through a 401(k) design that includes a match plus an additional employer contribution, which can materially lift long-term total rewards. HSA seeding and an enhanced employer match further strengthen the savings-and-benefits value of the package.
  • Wellbeing & Lifestyle Benefits Wellbeing and lifestyle support is reinforced by a sizable annual FlexFund stipend that can be applied across many day-to-day categories such as fitness, childcare, and other personal expenses. On-site or virtual clinics and fitness options add practical health and wellness convenience.
  • Affordable Benefits Healthcare and related benefits are positioned as comparatively affordable via heavily subsidized medical plans and broad coverage options. This affordability can offset moderate base pay for employees who place higher value on out-of-pocket cost reductions.

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The Company
Charlotte, NC
20,252 Employees
Year Founded: 1975

What We Do

We are a community of 30 million who think – and feel – differently about investing. Together, we’re changing the way the world invests. Since our founding in 1975, helping our investors achieve their goals is our sole reason for existence. With no other parties to answer to and therefore no conflicting loyalties, we make every decision—like keeping investing costs as low as possible—with only your needs in mind. Vanguard is one of the world's largest investment companies, offering a large selection of high-quality low-cost mutual funds, ETFs, advice, and related services. Individual and institutional investors, financial professionals, and plan sponsors can benefit from the size, stability, and experience Vanguard offers. As of April 30, 2019, we managed more than $5.6 trillion in global assets. In addition, we have 189 funds in the United States and 225 funds in global markets. For Commenting Guidelines & Important information, visit here: http://vanguard.com/linkedin Vanguard Marketing Corporation, Distributor.

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