Business Project Manager, Specialist

Posted 5 Days Ago
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Malvern, PA, USA
In-Office
Senior level
Fintech
The Role
The Project Manager will lead end-to-end project delivery, manage stakeholders, oversee requirements, drive alignment, and ensure timely outcomes across teams in financial services and technology.
Summary Generated by Built In

About the Program: 

The Fund Tech Modernization Program is a multiyear, cross functional transformation and one of the Finance division’s key strategic initiatives. The program focuses on modernizing core technology and global middle office operations, simplifying data flows, and enabling scalable, future ready capabilities across regions and lines of business. Team members work in a fast paced, delivery-oriented environment alongside high performing partners in Technology, Operations, and Finance to solve complex problems and drive meaningful change. This work is foundational to enable Finance to achieve its 2030 aspirational outcomes, offering team members significant visibility, impact, and opportunities to grow while shaping the future state of the organization. 

Role Summary:

We are seeking an experienced, highly motivated Project Manager who thrives in a fast-paced, high-visibility environment and can effectively manage competing priorities across diverse stakeholders. This role is aligned to the IMG Service / Front Office domain within the program and will require close partnership with the IMG Service Global Process Owner, Front Office & IMG Service Product Teams, and Business and Technology leaders. Success in this role requires someone who can bring structure to ambiguity, influence senior stakeholders, and confidently drive progress across multiple teams without formal authority. 

Core/Key Responsibilities: 

  • Lead end-to-end project delivery across the IMG Service / Front Office domain by developing, executing, and maintaining integrated project plans, including scope, schedules, resource allocation, financials, and risk management plans, ensuring successful and timely outcomes in a complex, high-visibility environment. 

  • Drive strategic alignment and transparency by proactively engaging Senior Leaders, Project Sponsors, and governance forums with clear, concise, and actionable reporting, while surfacing risks, challenging assumptions, and driving timely decisions across business and technology stakeholders. 

  • Partner closely with cross-functional stakeholders across Product, Technology, Operations, Front Office product teams, and impacted business divisions to oversee requirements, define and manage scope, align priorities, and navigate competing demands, proactively managing expectations and driving alignment. 

  • Manage integrated schedules and resources to ensure alignment with business objectives, working collaboratively with Product Managers, IT, and Business leads to balance delivery commitments and capacity constraints, while driving coordination across multiple teams with interdependent deliverables. 

  • Identify, assess, and actively manage risks, issues, assumptions, dependencies, and decisions (RAIDD), holding stakeholders accountable for timely resolution, driving escalation where needed, and facilitating structured discussions to remove blockers and minimize delivery impacts. 

  • Provide oversight and direction to workstream leads, reinforcing accountability for outcomes, ensuring consistent application of project management standards, and constructively challenging delays or gaps in execution to maintain momentum. 

  • Develop and maintain high-quality project management artifacts, including status reports, dashboards, milestone tracking, and dependency maps, translating complex delivery details into executive-level insights that enable informed decision-making and action. 

  • Continuously improve delivery discipline and execution outcomes by identifying process efficiencies, lessons learned, and opportunities to strengthen program performance, while operating effectively in a fast-paced, high-pressure environment with demanding stakeholders. 

Qualifications and Skills (Ideal Candidate): 

  • 5+ years of project / program management experience within financial services, technology, or operations-driven environments, delivering initiatives of increasing complexity and visibility, with experience in front office, product, or client-facing environments preferred. 

  • Demonstrated track record of successfully delivering complex, cross-functional projects, balancing scope, schedule, risk, and stakeholder expectations to achieve high-quality outcomes, including driving delivery in high-pressure environments with competing priorities. 

  • Strong command of project management methodologies, frameworks, and tools, including Agile and Waterfall delivery approaches, with hands-on experience using tools such as MS Project, Jira, or equivalent. 

  • Proven ability to collaborate, influence, and constructively challenge diverse stakeholder groups, including Product, Technology, Operations, and senior leadership, with excellent communication, relationship management skills, and the ability to drive alignment without formal authority. 

  • Comfort operating in fast-paced, ambiguous environments, managing multiple priorities and dependencies while maintaining focus on outcomes, delivery commitments, and proactive ownership of results. 

  • Strong analytical, critical thinking, and problem-solving skills, with the ability to proactively identify risks, evaluate options, and drive solutions in complex scenarios. 

  • Undergraduate degree required, or equivalent combination of education, training, and relevant experience; graduate degree preferred. 

  • Project management certification (e.g., PMP) and change management experience is preferred but not required. 

 

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Skills Required

  • 5+ years of project/program management experience
  • Experience in financial services or technology-driven environments
  • Strong command of project management methodologies including Agile and Waterfall
  • Hands-on experience using MS Project, Jira, or equivalent
  • Undergraduate degree or equivalent education
  • Project management certification (e.g., PMP) preferred

Vanguard Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vanguard and has not been reviewed or approved by Vanguard.

  • Retirement Support Retirement support appears unusually strong through a 401(k) design that includes a match plus an additional employer contribution, which can materially lift long-term total rewards. HSA seeding and an enhanced employer match further strengthen the savings-and-benefits value of the package.
  • Wellbeing & Lifestyle Benefits Wellbeing and lifestyle support is reinforced by a sizable annual FlexFund stipend that can be applied across many day-to-day categories such as fitness, childcare, and other personal expenses. On-site or virtual clinics and fitness options add practical health and wellness convenience.
  • Affordable Benefits Healthcare and related benefits are positioned as comparatively affordable via heavily subsidized medical plans and broad coverage options. This affordability can offset moderate base pay for employees who place higher value on out-of-pocket cost reductions.

Vanguard Insights

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The Company
Charlotte, NC
20,252 Employees
Year Founded: 1975

What We Do

We are a community of 30 million who think – and feel – differently about investing. Together, we’re changing the way the world invests. Since our founding in 1975, helping our investors achieve their goals is our sole reason for existence. With no other parties to answer to and therefore no conflicting loyalties, we make every decision—like keeping investing costs as low as possible—with only your needs in mind. Vanguard is one of the world's largest investment companies, offering a large selection of high-quality low-cost mutual funds, ETFs, advice, and related services. Individual and institutional investors, financial professionals, and plan sponsors can benefit from the size, stability, and experience Vanguard offers. As of April 30, 2019, we managed more than $5.6 trillion in global assets. In addition, we have 189 funds in the United States and 225 funds in global markets. For Commenting Guidelines & Important information, visit here: http://vanguard.com/linkedin Vanguard Marketing Corporation, Distributor.

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