Business Project Manager, Operational Controls Program (OCP)

Posted 3 Days Ago
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3 Locations
In-Office
Senior level
Fintech
The Role
The Business Project Manager leads multiyear projects in the Operational Controls Program, enhancing risk management and control systems through stakeholder collaboration and effective communication.
Summary Generated by Built In

The Operational Controls Program (OCP) is a strategic, enterprise-wide initiative focused on strengthening and sustaining Vanguard’s control environment. OCP identifies, assesses, and improves controls that mitigate high risk exposures across our organization. See the OCP SharePoint for more information.
As a Business Project Manager, you will play a key role in advancing OCP objectives by leading complex, multiyear initiatives that drive meaningful change across the organization. This role blends change leadership, project management, and enterprise partnership to help deliver a more resilient, sustainable risk and control ecosystem.

Responsibilities

  • Manages projects or multiple workstreams within a broader project or program. Develops, implements, and monitors project plans. Contributes expertise to major project deliverables, milestones, and required tasks.

  • Provides insight on best practices and common obstacles based on prior experiences. Serves as a trusted advisor to ensure projects are aligned with the overall company strategy and market conditions.

  • Communicates project status and issues regularly to stakeholders, including leaders, team members, and senior managers.

  • Builds and maintains effective relationships. Proactively fosters communication between internal and external project stakeholders. Influences key decisions across stakeholder groups.

  • Proactively identifies, manages, and mitigates risks and any related project issues. Communicates solutions on key issues or projects to management and stakeholders to obtain their input and buy-in as appropriate.

  • Participates in special projects and performs other duties as assigned.

Qualifications

  • Minimum of five years related work experience. Two years of managing a project preferred. Financial Services and function-specific experience preferred.

  • Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred.

Preferred Qualifications

The ideal candidate will bring a strong mix of execution rigor and enterprise mindset, including:

  • Demonstrated experience leading complex, multi‑year initiatives that require both project management and change management expertise, ideally in regulated or risk‑focused environments.

  • Strong stakeholder management and communication skills, with the ability to influence across levels, functions, and competing priorities.

  • Experience in risk management, controls, audit, or compliance is highly valued.

  • Proven ability to navigate ambiguity, structure work, and drive results in evolving program environments.

  • A collaborative, consultative leadership style with a passion for improving how work gets done and enabling sustainable change.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

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The Company
Charlotte, NC
20,252 Employees
Year Founded: 1975

What We Do

We are a community of 30 million who think – and feel – differently about investing. Together, we’re changing the way the world invests. Since our founding in 1975, helping our investors achieve their goals is our sole reason for existence. With no other parties to answer to and therefore no conflicting loyalties, we make every decision—like keeping investing costs as low as possible—with only your needs in mind. Vanguard is one of the world's largest investment companies, offering a large selection of high-quality low-cost mutual funds, ETFs, advice, and related services. Individual and institutional investors, financial professionals, and plan sponsors can benefit from the size, stability, and experience Vanguard offers. As of April 30, 2019, we managed more than $5.6 trillion in global assets. In addition, we have 189 funds in the United States and 225 funds in global markets. For Commenting Guidelines & Important information, visit here: http://vanguard.com/linkedin Vanguard Marketing Corporation, Distributor.

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