Business Project Manager IV - Global Research & Recognition

About Us
Great Place To Work® is the global authority on workplace culture. Our mission is to help every place become a Great Place To Work® for all. We give leaders and organizations the recognition and tools to create a consistently and overwhelmingly positive employee experience, fostering cultures that are proven to drive business, improve lives, and better society.

Our recognition is the most coveted and respected in the world for elevating employer brands to attract the right people. Our proprietary methodology and platform enable organizations to truly capture, analyze, and understand the experience of all employees. Our groundbreaking research empowers organizations to build cultures that retain talent and unlock the potential of every employee. Our coaches, content, and community connect the boldest leaders, ideas, and innovations in employee experience. Since 1992, our Certification™, Best Workplaces™ Lists, and global benchmarks have become the industry standard, built on data from more than 100 million employees in 150 countries around the world.

In 2021, Great Place To Work® was acquired by UKG (Ultimate Kronos Group.) As a leading global provider of HCM, payroll, HR service delivery, and workforce management solutions, UKG believes organizations succeed when they focus on their people. While Great Place To Work® will continue operating independently within the UKG family, our research and insights will help UKG differentiate its best-in-class HR, talent, and workforce management technology, and together we'll support every workplace to become great. UKG has 15,000 employees around the globe and is known for its inclusive and supportive workplace culture and best-in-class rewards and benefits.

Both UKG and Great Place To Work® are leading the change on what it means to be a Great Place To Work® for all, and we are proud to be Certified™ great workplaces!

About the Role
The Business Project Manager IV serves as a key partner to the EVP of Global Research & Recognition and supports the effectiveness of the broader Global Recognition & Research and Executive teams. Functioning similarly to a chief of staff, this role helps translate executive priorities into execution, creates alignment across teams, and extends the capacity of the EVP.

The role is responsible for creating the clarity, accountability, operational discipline, and technology-enabled ways of working needed to keep a diverse portfolio of priorities aligned and moving. This position manages the processes that provide visibility to the EVP across initiatives, decisions, risks, and dependencies; drives follow-through on commitments; and ensures that issues requiring executive attention are surfaced at the right time and with the right context.

By reducing coordination and information-management burdens, this role enables the EVP to spend more time leading and developing people, shaping strategy, driving innovation, and contributing to enterprise decisions. The successful candidate will be highly self-directed, collaborative, comfortable operating in a quickly changing and ambiguous environment, and able to work effectively with stakeholders at multiple levels of the organization.

The ideal candidate will also be proficient and enthusiastic about using AI, automation, and emerging technologies to increase their own effectiveness, strengthen team workflows, and improve business processes.

Success in this role means helping the organization move faster, make better decisions, and create more space for the EVP to focus on people, strategy, and innovation. The ideal candidate builds trust quickly, approaches colleagues with empathy, caring and respect, and is equally comfortable holding people accountable to commitments and high standards. They take pride in helping colleagues succeed and can be trusted to represent the EVP by balancing deep care for people with a commitment to performance excellence and business results.

As with all team members, this person will be passionate about Great Place To Work’s For All™ mission, embody our values, and contribute to the continued evolution and impact of our work.

Key Responsibilities

Run the Operating System

• Create and manage the processes that keep the Global Recognition & Research team aligned and focused on its highest-priority work.

• Help EVP and team members maintain clarity around priorities, ownership, progress, risks, and dependencies across initiatives.

• Lead key planning, business review, and operating cadences.

• Surface bottlenecks, resource constraints, tradeoffs, team member needs, and other issues requiring EVP attention.

• Act as a connective tissue across team members, bringing together information, perspectives, and stakeholders to improve alignment and execution.

Drive Execution and Accountability

• Track strategic priorities, decisions, commitments, and major initiatives.

• Ensure follow-through across team members and stakeholders.

• Identify and escalate risks before they become larger issues.

• Improve coordination across teams and workstreams.

• Help ensure strategic decisions are translated into consistent execution.

Extend the EVP’s Capacity

• Manage information flow and distinguish between issues requiring the EVP’s attention and those that can be resolved elsewhere.

• Triage requests, communications, and follow-up actions, ensuring that high-priority issues receive timely attention and that commitments made by the EVP are completed.

• Prepare executive briefings, recommendations, presentations, and materials for meetings and offsites.

• Ensure the EVP enters meetings with the context, options, risks, and recommendations needed to provide feedback and make decisions.

• Reduce operational burden so the EVP can provide direct reports with meaningful coaching, development, direction, and leadership attention.

• Represent the EVP in selected operational conversations and follow up on decisions and commitments on the EVP’s behalf, as appropriate.

• Provide light executive support, including managing calendar priorities, coordinating travel arrangements, preparing expense reports, and other activities that reduce administrative burden on the EVP and ensure focus on leadership priorities.

Accelerate AI-Enabled Ways of Working

• Continuously identify and implement opportunities to use AI and automation to reduce manual work, improve productivity, increase visibility, strengthen decision-making, and improve team effectiveness.

• Serve as a champion of continuous improvement and innovation.

Required Qualifications

• Experience serving as a trusted partner to a senior executive, helping drive organizational priorities, decision-making, and operational execution.

• Demonstrated ability to influence without formal authority, build trusted relationships, and collaborate across functions and levels with a “servant leader” mindset.

• 7+ years of experience in chief of staff, strategic operations, project management, program management, executive support, or related roles.

• Demonstrated success partnering closely with senior executives, determining what requires executive attention, what can be delegated, and when an issue should be escalated.

• Exceptional organizational, prioritization, and project leadership skills demonstrated across multiple competing priorities.

• Proven ability to operate independently, with minimal supervision, exercise judgment, navigate ambiguity, prioritize, escalate, and resolve issues in a fast-paced, ambiguous environment while contributing to a collaborative team.

• Outstanding written and verbal communication skills, including the ability to synthesize complex information into concise, executive-ready recommendations.

• Experience using AI, automation, and productivity tools to improve workflows, decision-making, and team effectiveness.

• High degree of discretion and professionalism when handling sensitive business and people-related information.

• Proficiency with Microsoft 365 tools and project or portfolio management platforms.

• Alignment with Great Place To Work® values, guiding behaviors, and mission.

• U.S.-based only

Preferred Qualifications

• Experience in a chief of staff, strategic operations, program management, or senior executive support role.

• Experience designing operating rhythms, governance processes, dashboards, or accountability systems for leadership teams.

• Experience supporting strategic planning, executive teams, offsites, or business review processes.

• Experience working with research, insights, data, employee experience analytics, thought leadership, employer branding, content, or other knowledge-based teams.

• Interest in workplace culture, leadership, organizational performance, research, or innovation.

• Experience working in a global or geographically distributed remote-first organization.

• Experience implementing AI-enabled workflows, automations, or process improvements.

• Ability to move comfortably between leading and supporting, owning and contributing, and visible and behind-the-scenes responsibilities based on what is needed to achieve the desired outcome.

• Proficient with navigating between iOS and Microsoft Office 365, SharePoint, Salesforce, Smartsheet, Zoom, and other technologies/applications.

All job descriptions are written to accurately reflect the open job and include general work responsibilities. They do not present a comprehensive, detailed inventory of all duties, responsibilities, and qualifications required for the job. Management reserves the right to revise the job or require that other or different tasks be performed if or when circumstances change.

The pay range for this position is $102,300 to $147,050. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at https://www.ukg.com/about-us/careers/benefits

Benefits

Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. Information about our comprehensive benefits can be reviewed on the careers site at https://www.ukg.com/careers.

Equal Opportunity Employer

Great Place To Work is an equal opportunity employer. We aim to create and foster a Great Place To Work For All. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.

View The EEO Know Your Rights poster

Great Place To Work/UKG participates in E-Verify. View the E-Verify posters here.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected].