Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area?
As a Business Product & Transformation Senior Associate in Client Service and Onboarding (COS), you will help drive visibility, alignment, and execution across our portfolio of initiatives. You will work with partners to maintain a clear, accurate view of ongoing work and ensure initiatives remain aligned to business priorities. We rely on you to strengthen reporting, improve data quality, and support informed decision-making. This role gives you the opportunity to influence how we plan, track, and deliver change across the organization.
Job Responsibilities
- Collaborate with stakeholders to oversee and maintain portfolio alignment with business priorities
- Manage portfolio data to ensure accuracy, consistency, and quality across reporting
- Lead capacity planning activities to balance demand, workload, and available resources
- Monitor initiatives to identify risks, issues, and gaps early in the lifecycle
- Facilitate portfolio reporting sessions and provide insights for stakeholders
- Drive improvements in portfolio management processes and overall team efficiency
- Build and maintain strong partnerships with global and local stakeholders
Required qualifications, skills and capabilities
- 3+ years of experience in portfolio management, project management, or transformation support
- Strong collaboration skills with experience supporting cross-functional initiatives
- Experience managing and maintaining accurate portfolio data and reporting
- Proven ability to support capacity planning and workload management
- Ability to track initiative progress and identify risks or issues early
- Strong communication skills, including presenting updates to stakeholders
- Effective relationship management skills across teams and levels
- Proficiency in Microsoft Excel for data analysis and reporting
- Experience using collaboration tools such as SharePoint
Preferred qualifications, skills and capabilities
- Experience with data and analytics tools such as Alteryx or Tableau
- Familiarity with automation tools such as UiPath
- Familiarity with project management tools such as monday.com
- Exposure to portfolio management or workflow tools (e.g., tracking platforms)
- Experience supporting transformation or change management initiatives
- Ability to work with global teams across multiple time zones
- Bachelor’s degree in a related field
Shift Schedule: 5pm-2am PHT
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Global Investment Banking supports a broad range of corporations, institutions and governments by providing strategic advice, capital raising and risk management expertise.
Skills Required
- 3+ years of experience in portfolio management, project management, or transformation support
- Strong collaboration skills with experience supporting cross-functional initiatives
- Experience managing and maintaining accurate portfolio data and reporting
- Proven ability to support capacity planning and workload management
- Ability to track initiative progress and identify risks or issues early
- Strong communication skills, including presenting updates to stakeholders
- Effective relationship management skills across teams and levels
- Proficiency in Microsoft Excel for data analysis and reporting
- Experience using collaboration tools such as SharePoint
- Experience with data and analytics tools such as Alteryx or Tableau
- Familiarity with automation tools such as UiPath
- Familiarity with project management tools such as monday.com
- Exposure to portfolio management or workflow tools (e.g., tracking platforms)
- Experience supporting transformation or change management initiatives
- Ability to work with global teams across multiple time zones
- Bachelor's degree in a related field
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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