Business Product Owner

As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions - we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you.

Make an Impact at RSM UK

The Business Product Owner is responsible for ensuring that the firm’s managed pay and people services and supporting technology solutions meet the needs of the business, clients and internal delivery teams. Acting as the voice of the business, the role translates operational, client service, compliance and commercial requirements into clear priorities for the product and delivery teams.

The Business Product Owner will work closely with the Technical Product Owner, internal development teams, pay and people operations, client-facing teams and other stakeholders to ensure that development activity delivers practical, high-value outcomes. The role is accountable for making sure the business gets what it needs from delivery teams, while balancing priorities, managing expectations and supporting continuous improvement.

You will make an impact by:

• Own the strategic vision, priorities and roadmap for managed payroll products, systems and process improvements, ensuring delivery aligns with business objectives, client needs and operational requirements.

• Act as the primary business representative for product development, partnering closely with the Technical Product Owner and key stakeholders to define, prioritise and communicate business requirements, user stories and backlog items.

• Lead business input into agile delivery activities, including backlog refinement, sprint planning, reviews and testing, ensuring solutions meet agreed requirements, acceptance criteria and business outcomes.

• Drive prioritisation and decision-making based on business value, client impact, regulatory obligations, operational efficiency, risk mitigation and delivery capacity, while maintaining high standards of quality, compliance and governance.

• Engage stakeholders and end users to gather feedback, manage expectations, support change adoption and measure the value of delivered improvements through service, compliance, user and client outcome metrics.

What we are looking for:

Are you someone who thrives on variety, loves learning new things, and enjoys connecting with people? If you can spot inefficiencies in everyday life and are passionate about making improvements, this role is perfect for you!

We value diverse experiences and perspectives. Here’s what we’re looking for in our ideal candidate:

• Experience as a Product Owner, Product Manager, Business Analyst, Service Owner or similar role within a technology-enabled environment, ideally with exposure to payroll or professional services.

• Strong ability to translate complex business needs into clear requirements, user stories, acceptance criteria and prioritised product outcomes.

• Excellent stakeholder management and communication skills, with the confidence to engage effectively with both business and technical audiences.

• Good understanding of agile delivery methodologies, including backlog management, sprint planning, refinement and iterative delivery.

• Commercially minded and analytical, with the ability to prioritise based on value, risk and client impact while ensuring compliance, data protection and operational excellence.

What we can offer you:

We recognise that our people are our most important assets. That’s why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work.

• Hybrid and Flexible working

• 27 Days Holiday (with the option of purchasing additional days)

• Lifestyle, Health, and Wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP

• Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team

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Diversity and Inclusion at RSM

At RSM, we want to create a strong sense of belonging so that people of all identities, backgrounds, and cultures feel they can bring their true self to work. Our clients come from all walks of life. We aim to achieve that same diversity of background, experience and perspective in our own teams, so that we can genuinely understand our client's needs. Diverse teams bring a broader range of ideas and insights to work. That's why we're working together to ensure our firm's principles and processes support a firm culture that embraces difference and strengthens inclusion.
At RSM we work hard to create an environment where our people can make a difference - to themselves, their career, their teams, and to the success of our firm and clients. We support all our people to work flexibly, to manage their family and other responsibilities alongside their work commitments; we believe this is key to achieving an inspiring and fulfilling working environment.