Business Product Management

Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.

 PPSL enables thousands of online merchants to offer world class frictionless payment experience to their customers. We are present across large enterprises and startups including well known unicorns alike. We strive to take payments beyond an enabler and an instrument to drive revenue and user growth for our merchants. Online Payment Gateway is Paytm’s B2B Business regulated by RBI as it allows only authorized entities to conduct PA PG (Payment Aggregator Payment Gateway) business. This team is responsible for growing the penetration of Paytm’s PA PG business in the Indian merchants. 

About the role: We are looking for self-motivated individuals to be part of our Business Product Management (BPM) team to drive the business goals. BPM team acts as a bridge between Product/Technology and Sales team and owns the charter of product ideation, competitive benchmarking, prioritization of roadmap, GTM and product penetration.

 

Analyze market, competition and work with business to identify new product ideas

Work with sales and product development teams to identify and prioritize requirements for product roadmap

Responsible for GTM and driving adoption of new product and increasing the market share of existing product

Driving merchant sales calls as SME (Subject Matter Expert) and improve customer perception

Keep a digital first approach and build Business Requirement Documents (BRDs), get internal approvals and engage with respective Product Team to build great digital journeys and experiences

Identify product gaps and work with product development team for continuous improvements to stay ahead of curve

Coordinate with different departments like Product development, Business, Compliance, Finance, Legal etc to achieve desired outcome.

 

Min 6 years of experience in product development/ product management with domain experience of “Payment with cards” in online/offline payment space.

Well versed with card eco system and concepts like Card payments, Tokenisation, Pre-auth and capture, International card payments etc

Experience in Fintech industry

A proven performer and team player who enjoys challenging assignments in a high-energy, fast growing and start-up workplace

A self-starter who can work well with minimal guidance and in a fluid environment

Experience working with cross functional teams and driving consensus

Experience in planning go to market and product performance evaluation

Strong analytical and quantitative skills with the ability to use data and metrics to justify requirements, features and drive management of product

Work experience in top-tier consulting firms, tech startups, or product management is a plus

 

We give immense opportunities to make a difference and have a great time doing that. You are challenged and encouraged here to do meaningful work for yourself and customers/clients. We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the customer, and that's how it will always be.

If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!