Volkswagen Group Digital Solutions
Jobs
Business Process Transformation Specialist - Temporary Contract
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The Role
Lead cross-functional process transformation initiatives end-to-end: assess AS-IS processes, design TO-BE workflows using BPMN, prioritize improvements, define KPIs, identify automation/AI opportunities, facilitate stakeholder workshops, support implementation and change adoption to ensure sustainable operational improvements.
Summary Generated by Built In
About the Role
This is a temporary position to cover a maternity leave, with an expected duration of approximately 12 months under an uncertain term employment contract.
We are looking for an experienced Business Transformation Specialist to join the Integrated Management Systems team and lead cross-functional process transformation initiatives across VWGDS. The role spans the full transformation lifecycle, from understanding business challenges and redesigning processes to aligning stakeholders, supporting implementation and ensuring sustainable adoption of change. The ideal candidate combines strong process management expertise with business analysis, project management, change management, and continuous improvement capabilities, acting as a bridge between business, operations, and technology.
You'll be focused in:
• Lead transformation and process improvement initiatives from assessment through implementation and adoption, both locally and cross-countries
• Facilitate workshops and working sessions independently with stakeholders to define solutions, align expectations and drive decisions across multiple teams and functions
• Model and document processes using BPMN and established Business Process Management practices
• Analyze existing processes (AS-IS), identifying cycle times, inefficiencies, risks, bottlenecks and improvement opportunities
• Translate business challenges and operational needs into structured requirements and improvement initiatives
• Identify opportunities for digitalization, automation and workflow optimization
• Assess the operational impact of proposed solutions and ensure alignment with business objectives
• Prioritize improvement opportunities based on business value, risk and operational impact
• Design future-state processes (TO-BE) aligned with business objectives, governance requirements and operational needs
• Define process KPIs and performance metrics
• Establish monitoring mechanisms to track process performance over time
• Support the implementation of transformation initiatives
In order to succeed you will need:
• Higher education degree in Management, STEM or a related field
• 3+ years of experience in Business Transformation, Project Management, Process Improvement, and Operational Excellence
• Proven experience leading process improvement and process governance initiatives
• Strong knowledge in BPMN 2.0
• Knowledge in BTM² (nice to have)
• Familiarity with emerging technologies, particularly Artificial Intelligence (AI), and their application in process transformation and automation
• Lean / Six Sigma knowledge or certification
• Knowledge in change management
• Strong analytical and problem-solving skills
• Ability to structure ambiguity and transform complex challenges into pragmatic solutions
• Excellent communication and facilitation skills
• Ability to influence stakeholders
This is a temporary position to cover a maternity leave, with an expected duration of approximately 12 months under an uncertain term employment contract.
We are looking for an experienced Business Transformation Specialist to join the Integrated Management Systems team and lead cross-functional process transformation initiatives across VWGDS. The role spans the full transformation lifecycle, from understanding business challenges and redesigning processes to aligning stakeholders, supporting implementation and ensuring sustainable adoption of change. The ideal candidate combines strong process management expertise with business analysis, project management, change management, and continuous improvement capabilities, acting as a bridge between business, operations, and technology.
You'll be focused in:
• Lead transformation and process improvement initiatives from assessment through implementation and adoption, both locally and cross-countries
• Facilitate workshops and working sessions independently with stakeholders to define solutions, align expectations and drive decisions across multiple teams and functions
• Model and document processes using BPMN and established Business Process Management practices
• Analyze existing processes (AS-IS), identifying cycle times, inefficiencies, risks, bottlenecks and improvement opportunities
• Translate business challenges and operational needs into structured requirements and improvement initiatives
• Identify opportunities for digitalization, automation and workflow optimization
• Assess the operational impact of proposed solutions and ensure alignment with business objectives
• Prioritize improvement opportunities based on business value, risk and operational impact
• Design future-state processes (TO-BE) aligned with business objectives, governance requirements and operational needs
• Define process KPIs and performance metrics
• Establish monitoring mechanisms to track process performance over time
• Support the implementation of transformation initiatives
In order to succeed you will need:
• Higher education degree in Management, STEM or a related field
• 3+ years of experience in Business Transformation, Project Management, Process Improvement, and Operational Excellence
• Proven experience leading process improvement and process governance initiatives
• Strong knowledge in BPMN 2.0
• Knowledge in BTM² (nice to have)
• Familiarity with emerging technologies, particularly Artificial Intelligence (AI), and their application in process transformation and automation
• Lean / Six Sigma knowledge or certification
• Knowledge in change management
• Strong analytical and problem-solving skills
• Ability to structure ambiguity and transform complex challenges into pragmatic solutions
• Excellent communication and facilitation skills
• Ability to influence stakeholders
Company benefits
• Flex allowance: 720€/year (60€ per month x12)
• Performance bonus
• Health insurance extendable to your household
• Wellbeing program extendable to your household
• Smartphone & phone data plan
• Discounts on VW Group cars and special financing conditions
Cool things you’ll experience in our work environment
• Tailored remote-friendly setup for every team's vibe!
• Flexible working hours
• Multicultural reality with + 30 different nationalities
• Pet friendly environment
• Boost your career with our internal mobility program, focused on your personal & professional growth
• Mix and mingle across teams for idea-sharing and bonding
About VW Group Digital Solutions [Portugal]
Technology-driven trends such as diverse mobility, electrification and connectivity will revolutionize the mobility industry in the next decade. Volkswagen Group, as world leader in the automotive industry, is setting the pace for this revolution.
At Volkswagen Group Digital Solutions [Portugal] we are the go-to team to tackle complex systems and programming challenges. We make sure that our products flow smoothly in all stages of the digital value chain.
Our main areas of focus: vehicle software & operations, mobile online services, IT security, fleet management, sales & after sales, purchasing & logistics and product portfolio management.
Ready to #ExploreNewRoads? Join us! 🚗
Skills Required
- Higher education degree in Management, STEM or related field
- 3+ years experience in Business Transformation, Project Management, Process Improvement, or Operational Excellence
- Proven experience leading process improvement and process governance initiatives
- Strong knowledge of BPMN 2.0
- Lean / Six Sigma knowledge or certification
- Knowledge in change management
- Familiarity with Artificial Intelligence (AI) and its application to process transformation and automation
- Strong analytical and problem-solving skills; ability to structure ambiguity
- Excellent communication, facilitation skills and ability to influence stakeholders
- Knowledge in BTM²
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The Company
What We Do
Volkswagen Group Digital Solutions supports the Volkswagen Group's IT needs along the entire digital value chain, driving digital transformation, software, and innovation within the automotive ecosystem.
