Director of Monetization (Operations)

RESPONSIBILITIES

• Building a business process team: recruiting, adapting and developing specialists.
• Developing and implementing end-to-end processes between business units and servicefunctions (Product, R&D, CS, Marketing, Legal, etc.).
• Diagnosing current processes: identifying growth points, eliminating duplication,optimizing interaction chains.
• Building systemic approaches to scaling and automating processes.
• Configuring a system of process and team efficiency metrics.
• Implementing best practices in process management, change management and internalconsulting.
• Organizing training and advanced training for teams on process approaches.
• Working with internal and external stakeholders, including top management

REQUIREMENTS

• Experience of at least 5 years in building business processes and/or operational consulting, preferably in product or technology companies.
• Successful experience in creating processes from scratch (greenfield) and implementing changes in large structures.
• Team management skills: selection, development, coordination of work.
• Excellent understanding of various operational models, Agile approaches, KPI/OKRprinciples, Kanban/Scrum.
• Experience with process visualization and modeling tools (BPMN, Notion, Miro,Confluence, etc.).
• Ability to speak the language of business and technology, translating strategy intooperational processes.
• English at a level not lower than Upper-Intermediate (the company's working language).


A plus
• Experience in game development, SaaS or eCommerce.
• Experience in building process offices, competence centers, or internal consulting functions.
• Knowledge of process automation and analytics systems (e.g. Camunda, Power BI, Looker, etc.)