Description
Reporting to the Regional Leader, Training Centre Operations (TCO) East, the Business Process Specialist provides oversight and supports TCO operations, mainly in the areas of Quality, Environment, Health & Safety (QEHS), Business Continuity Management (BCM) and other business-related processes. The Business Process Specialist will assist the Regional Leader in overseeing and standardizing operations and processes throughout the organization and provide relevant performance management information.
Key responsibilities include:
Support the development, standardization, update, and implementation of Quality Assurance (QA), Environment, Health & Safety (EH&S), and Business Continuity Management (BCM) processes across all TCO East operations, ensuring alignment with D&S Canada and Global programs
Draft, review, and update QA, EH&S, and BCM documentation to maintain accuracy and compliance
Coordinate QA, EH&S, and BCM activities with site teams, D&S Canada, and global stakeholders
Support the development, tracking, monitoring, and measurement of targets and objectives related to QA, EH&S, and BCM
Collaborate with Site Managers and designated staff on QA, EH&S, and BCM matters
Build and maintain working relationships with QA, EH&S, and BCM representatives across D&S Canada
Participate in Joint Health and Safety Committee (JHSC) meetings to communicate updates on global policies, procedures, and requirements
Attend site Management Review Meetings (MRM) to share best practices and support standardization efforts
Assist with audits across the TCO East organization
Support QA, EH&S, and BCM initiatives led by D&S Canada
Prepare monthly, quarterly, and annual reports for the Regional Leader
Analyze data to support risk and hazard identification, as well as risk assessments related to processes, projects, and acquisitions.
Participate in incident and accident investigations to identify root causes and support the implementation of corrective and preventive actions.
Ensure QA, EH&S, and BCM process documentation remains accurate and up to date
Minimum Qualifications
Strong organizational, time management, and business process coordination skills
Proficiency in Microsoft Office applications (e.g., Excel, Word, PowerPoint)
Ability to work independently and manage multiple priorities across a broad scope of responsibilities
Strong communication and interpersonal skills, with the ability to collaborate across teams and functions
Demonstrated understanding of QA, EH&S, and BCM processes
Must be a Canadian citizen
Ability to obtain and maintain Controlled Goods Clearance
Ability to obtain and maintain Level II NATO Secret security clearance
Preferred Qualifications
Experience working with CAE simulators or training devices
Experience working in a multi-site or matrixed operational environment
Familiarity with audit processes and regulatory compliance frameworks related to QA, EH&S, and BCM
Benefits
Company benefits plan
Pension plan
Employee stock purchase plan
Career development opportunities within a global organization
Hybrid work model
Flexible work schedules
Comprehensive health and wellness programs
At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we’ve driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success.
Position Type RegularEqual Opportunity & Accommodations
CAE is committed to providing equal opportunities to all applicants, regardless of race, nationality, color, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by law. We encourage applicants who may not meet every qualification to apply. Reasonable accommodations are available—contact your recruiter or email [email protected] if needed.
Data PrivacyPrivacy Statement | CAE
As part of our process, we may use AI‑supported tools to help review applications, with human decision‑making at every step. CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.
Skills Required
- Strong organizational, time management, and business process coordination skills
- Proficiency in Microsoft Office applications (Excel, Word, PowerPoint)
- Ability to work independently and manage multiple priorities
- Strong communication and interpersonal skills
- Demonstrated understanding of QA, EH&S, and BCM processes
- Must be a Canadian citizen
- Ability to obtain and maintain Controlled Goods Clearance
- Ability to obtain and maintain Level II NATO Secret security clearance
- Experience working with CAE simulators or training devices
- Experience working in a multi-site or matrixed operational environment
- Familiarity with audit processes and regulatory compliance frameworks related to QA, EH&S, and BCM
What We Do
CAE is a high technology company, at the leading edge of digital immersion, providing solutions to make the world a safer place. Backed by a record of 75 years of industry firsts, we continue to reimagine the customer experience and revolutionize training and operational support solutions in civil aviation, defense and security, and healthcare. We are the partner of choice to customers worldwide who operate in complex, high-stakes and largely regulated environments, where successful outcomes are critical. Testament to our customers’ ongoing needs for our solutions, over 60 percent of CAE’s revenue is recurring in nature. We have the broadest global presence in our industry, with approximately 13,000 employees, 180 sites and training locations in over 35 countries
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