BUSINESS PROCESS SUBJECT MATTER SPECIALIST – SAFe Business Coach
Overview:
KeenLogic is seeking a Business Process Subject Matter Specialist. This is a full-time, hybrid position based in Fort Belvoir, VA, with core hours from 8:00 AM-6:00 PM, Monday–Friday. KeenLogic offers Fortune 500-level benefits, including health, dental, and vision insurance, PTO, 401(k), and life insurance.
This role supports DLA’s Strategic Capabilities and Processes (SCAP) Directorate by providing subject matter expertise in acquisition, IT, cyber assurance, engineering, and program support services. The work is focused on helping the CIO/PEO manage IT capabilities across the full system development lifecycle, improve enterprise capability management processes, support modernization and rationalization efforts, and drive collaboration, user adoption, and continuous process improvement. The scope also includes Agile/SAFe program support, strategic communications, business and budget analysis, technical documentation, risk and schedule management, SharePoint/ServiceNow support, and transition planning, with specific deliverables and priorities defined at the task-order level.
Description:
Provides technical knowledge and analysis of highly specialized applications and operational environments, high-level functional systems analysis, design, integration, documentation, and implementation advice on exceptionally complex problems that need extensive knowledge of the subject matter for effective implementation. Participates as needed in all phases of software development with emphasis on the planning, analysis, testing, integration, documentation, and presentation phases.
Required Experience:
Active Secret clearance or currently work with the DLA
Five (5) years relevant experience
Must have experience with Acquisition process and its milestones; and have experience in analyzing a variety of source documentation and supporting the creation of acquisition documentation.
Acquisition Documentation refers specifically to documents created in compliance with the guidelines and requirements outlined in the following Department of Defense Instructions (DODI) publications:
DoDI 5000.87 - Operation of the Software Acquisition Pathway
DODI 5000.85 – Major Capability Acquisition
DODI 5000.75 – Business Systems Acquisition
DODI 5000.74 – Defense Acquisition of Services
Certified SAFe Practice Consultant (SPC) or equivalent advanced ICAgile certification.
5+ years of experience adapting Agile frameworks to business contexts.
Experience with change management, workforce enablement.
Experience with metrics governance for operational teams.
Experience establishing Agile maturity across government business functions.
Deep understanding of organizational change management.
Top Skills
What We Do
Today’s government agencies must continually evolve to keep pace with the dynamic and rapidly changing technology landscape. To ensure continual innovation and improvement, these agencies must be able to anticipate all future needs while embracing technological advancements. At KeenLogic, we create value through differentiation, innovation, and technology to drive high-quality enterprise IT services such as help desk as a service — for government customers. We combine the latest states of “what is” with an unrealized yet needed version of “what could be.” KeenLogic operates two distinct lines of business: (1) Enterprise IT Services (Helpdesk/Service Desk) (2) Network/Internet Services (Fixed-Wireless Microwave Broadband) We have a 10-year track record of high-quality performance and service delivery and a reputation for taking exceptional care of our team. The company is well funded and capitalized to support new project ramp-up and overhead costs, has a highly experienced executive and management team, and a board of directors with over 20 years of management and operations experience. We aim to provide the highest standard of customer service to government agencies by leveraging a corporate foundation that is built on CMMI Level III business processes, leadership, and financial strength. Key attributes: • 10-year history of providing quality, customer-focused IT solutions • Excellent past performance and track record • 95% employee retention rate • Small business agility with large business resources • Secret facility clearance • Well capitalized for project ramp-up • KeenLogic is a reputed enterprise IT services and help desk solutions provider that answers today’s problems while anticipating the needs of tomorrow.
