Business Process Owner

About the Role:

Are you ready to take your process improvement expertise to the next level? Do you have experience across multiple operational areas and a passion for driving change?

We are looking for a Business Process Owner (BPO) to lead initiatives that could concern several domains within TD SYNNEX central functions (Accounts Payable, General Ledger, Sales Operations, Procurement, Special Pricing Management, Vendor Receivables). This role is ideal for someone with a first process improvement experience who is ready to take ownership of broader process transformation.

Key Responsibilities:

Process Improvement

• Lead process re-engineering initiatives that impact multiple operational areas.

• Identify and implement best practices that drive efficiency, scalability, and service quality across functions.

• Collaborate with stakeholders from various departments to design integrated solutions to complex business challenges.

Business Process Automation (BPA) / IT enhancements

• Identify automation opportunities and IT enhancements.

• Define and document requirements for development teams.

• Test and validate new tools, ensuring they meet business needs and are ready for deployment.

• Support training and adoption across impacted teams.

Governance & Documentation

• Maintain high-quality documentation for cross-functional processes and tools.

• Ensure work instructions are clear, complete, and accessible.

Stakeholder Engagement

• Act as the key liaison between operational teams and technical stakeholders (IT, BPA, Celonis, external providers).

• Facilitate alignment and collaboration across departments to ensure successful implementation and adoption of process changes.

• Apply change management skills to ensure that process changes are fully understood and applied.

What We Are Looking For:

• Fluent English - MUST

• Bachelor’s or master’s degree in business administration, engineering, or related field

• Relevant experience (2-4 years) in one or more of the central functions mentioned and in process improvement

• Strong analytical and problem-solving skills

• Advanced Excel and SAP proficiency (ideally)

• Excellent communication and stakeholder management skills

• Ability to work cross-functionally and influence without direct authority

• “Can do” attitude

• Experience with Lean, Six Sigma, or similar methodologies is a plus

What do we offer:

• Hybrid work (2 days at the office, 3 days at home).

• We value continuous learning and provide a clear progression plan.

• We provide comprehensive benefits including health insurance, paid leave, retirement plans, and more

"At TD SYNNEX, we embrace diversity and promote equal opportunities. As a Disability Confident employer, we are committed to providing everyone with the opportunity to demonstrate their skills, talent, and abilities, by offering reasonable adjustments throughout the recruitment process and in the workplace where required." 

#LI-CD2

#LI-HYBRID

Key Skills

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!