Business Process Owner, NAM G&O, Domestic Trade Execution

Posted 9 Days Ago
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Kansas City, MO
3-5 Years Experience
Food • Manufacturing
The Role
The Business Process Owner will lead the transformation of trade execution processes in the NAM Region. Responsibilities include coordinating inputs from subject matter experts, ensuring practical business process design, and collaborating with other regional BPOs to standardize processes across regions. The role focuses on identifying improvement opportunities through measurement and process automation.
Summary Generated by Built In

Company Description

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally.

Job Description

Overall Purpose and Objective of Position

The company is undertaking a strategic Program to transform business processes regionally and globally to create a Global G&O Core Process Framework, with a strong focus on process transformation. This Framework will serve as the foundation for a planned System Replatforming of regional Front Office (FO) systems in the NAM Region. The Trade Execution (Execution) Business Process Owner (BPO) is identified as a critical role within a multi-region, cross-functional project team formed to undertake this process transformation effort. The Execution BPO will coordinate the input of other subject matter experts (SMEs) within the region to bring a clear point of view representing all of Trade Execution to project team workshops and discussions. The key goal of this BPO role within the Program is defining forward-thinking business processes in line with the future of how LDC’s business will operate, with a clear focus on standardization and automation.

Primary Responsibilities/Essential Functions

  • Provide a clear, Execution-focused point of view for the NAM Region in business process design and transformation sessions.
  • Provide review and validation to ensure that business processes designed are workable for the NAM Region in the real-world and fit the needs of the business.
  • Serve as a central point of contact for all other Execution SMEs within the NAM Region to gather specific process expertise, blending and combining those perspectives to provide a single process viewpoint which effectively represents the NAM Region.
  • Work with counterpart BPOs from other regions (primarily NLT) with a specific focus to design standard business processes which can serve all regions wherever possible.
  • Provide expertise in measurement of transactional volumes to highlight where the greatest opportunities for process improvement through standardization and automation exist.
  • Act as a guide to help other project team members, including key users and Business Analysts, to understand future business needs to be considered in process design and documentation for Execution and related functional areas.
  • Provide expertise on how to scale functionality to match NAM trade volumes, including conceptual discussions focusing on automation, reporting, and data-linking to support business process flow.
  • Review future-state process maps created by Business Analysts to confirm adherence to target business process design and provide approval.


Additional Responsibilities

  • Participate in other activities supporting the overall global FO initiative, including Front Office/Back Office integration activities, reporting workshops, and master data workshops.
  • Additional duties as assigned.

Qualifications

Basic qualifications: 

  • Bachelor’s Degree preferably in Business, Management, Accounting, Agribusiness or related fields. Masters degree preferred. 

Experience

  • 3+ years of experience in the area of Trade Execution or relevant area, building expertise and serving as an SME where relevant
  • 3+ years of demonstrated experience working within complex business processes required to execute the overall Contract to Cash process

Knowledge/Skills/Abilities (including any physical demands)

Basic qualifications:

  • Strong quantitative and analytical skills.
  • Strong organizational skills with the ability to handle multiple assignments at the same time.
  • High sense of urgency.
  • Good verbal and written communication skills in order to communicate findings and make recommendations to facilitate change.
  • Financial analysis skills.
  • Broad range of computer skills including knowledge of Microsoft programs, especially MS Word, Excel and Power Point. Microsoft Access and Visio will be beneficial.
  • Self-directed with a strong bias for action.
  • Tolerance for ambiguity.
  • Comfortable working with individuals at all organizational levels.

Additional Information

Equipment Used

  • Typical office equipment: PC, telephone, fax machine, copier, calculator


Working Conditions

  • Climate-controlled office environment.
  • Extensions of regular working hours are occasionally necessary to complete time-sensitive projects, attend training or to respond to emergencies.
  • Position requires travel up to 20%. International travel may be required. Candidate must possess or be able to acquire a valid US Passport immediately upon hiring.
  • Position includes extensive work with global project teams, and may involve meetings as necessary with resources overseas, before or after standard US business hours.

Decision Making/Accountability

  • Responsible for guiding design of future-state business processes and functional design of systems to meet Execution business needs.
  • Responsible for approving future-state business process mapping documentation relating to the Execution function.

What We Offer

We provide a dynamic and stimulating international environment, which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world.

- Comprehensive benefits program including medical, dental and vision care coverage, flexible spending account plans, employee assistance program, life insurance and disability coverage
- 401k with Company Match
- Family Friendly Benefits including childbirth and parental leave, fertility and family building benefits
- Paid Time Off (PTO) and Paid Holidays
- Flexible work available (not applicable to all roles)

Diversity & Inclusion
LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion.
LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply.

Equal employment opportunity (EEO)

Louis Dreyfus Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Sustainability
Sustainable value is at the heart of our purpose as a company.
We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us

The Company
HQ: Rotterdam
10,897 Employees
On-site Workplace
Year Founded: 1851

What We Do

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. We leverage our global reach and extensive asset network to serve our customers and consumers around the world, delivering the right products to the right location, at the right time – safely, responsibly and reliably. Our activities span the entire value chain from farm to fork, across a broad range of business lines (platforms). Since 1851 our portfolio has grown to include Grains & Oilseeds, Carbon Solutions, Food & Feed Solutions, Coffee, Cotton, Juice, Rice, Sugar, Freight and Global Markets. We help feed and clothe some 500 million people every year by originating, processing and transporting approximately 80 million tons of products. Structured as a matrix organization of six geographical regions and eight platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 17,000 people globally. For more information, visit www.ldc.com.

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